Address: 2 Wigston Rd, Walsgrave on Sowe, Coventry CV2 2RZ, United Kingdom
Phone: +442476612492
Rating: 3.8
based on 195 reviews.
Service
Pros:
"Always found the staff at this McDonalds very good used the drive through many many times and never yet got an order wrong or items missed from the order."
"The staff where very friendly & helpfull."
"The staff were very friendly and helpful and I shall definitely be going back again in the future."
"Staff were friendly and the toilets were clean."
"Staff are always welcoming."
"Paul and Lorraine made sure all the kids were looked after with their meals and activity things."
"Used the drive through as still not comfortable sitting inside. Food was great, as was the service."
Cons:
"Worst McD ever."
"By the time she had brought my food everything was cold and the nuggets were most definitely not fresh."
"Visited when it was very busy, queued for ages finally got to the booth to order read it all back, food missing in the bag, the staff and he manager or supervisor was rude and very unhelpful, not a nice experience at all."
"Came home to having a barely dressed burger, hardly any fries and when i rang up to tell them, they weren't sympathetic they were rude."
"The staff failed to follow their own computer system and put cheese into my totally plain burgers."
"Manager not explained to me what happened to my order or not said sorry straightaway asked me what was the order I said should be in the receipt she said you should know what you order. she was very rude."
"Only a handful of staff that are actually nice."
Food Quality
Pros:
"Food same as any other McDonald's, as expected."
"Food was hot and didn't take long."
"The food (two sausage and egg mcmuffins) arrived just nicely ready to eat, quite hot but not enough to scald you."
"Far more healthy options now, for all the family."
"Tasty fresh food."
"Best I have had a big Mac that looks like advertisement and crisp lettuce hot crunchy fries and a thick strawberry shake great kids nugget happy meas and sweet chilli wrap filled to the brim just what we needed after a long drive home thank you."
"The new signature range are pretty tasty."
Cons:
"The hot drinks are never hot, just warm."
"Click & serve is seriously slow...waited 20mins for someone to bring cold fries, burger and cheddar melts out."
"Very often cannot even get the order right."
"Food was served cold and on the taste like two-three days old."
"Luke warm food."
"Chips are regularly soggy, undercooked and under-filled, McFlurries are regularly underfilled with both ice cream and toppings too."
"One of the chicken burgers was very overcooked."
Amenities
Pros:
"The place was warm and very clean."
"The order screens and table service are excellent."
"Parking is good."
"Beautiful kids play area not ideal for under 2s but a beautiful area for older ones."
"I love the touchscreen self serve points, table service is very quick and efficient."
"Has 2, maybe 3 drive thru lanes and plenty of parking."
"The kids play area is great too!"
Cons:
"Didn't realise you can only park for 90 mins so overstayed by 14 mins."
"90 minute parking time is not adequate for a restaurant with a play centre."
"Car park is absolutely filthy with rubbish blowing everywhere."
"It's a death trap getting in and out with foreign Uber eats drivers ignoring the one way system at high speed."
"Needed to use the toilet, which could have done with a clean and a mop."
"Very dirty tables and bins over flowing."
"Absolutely disgusted with the parking charge i have received after visiting here."
Ordering Experience
Pros:
"Just want to say, I know Macdonald's is just Macdonald's you get what you get but on this occasion I was working away on my laptop as I do in lots of Macdonald's and one of the staff cleared my table for me and also offered an extra free coffee as she could see I was busy."
"Quick service when ordering through the app for collection."
"Food was delicious as always, I ordered on the screen then the staff bring to me for a small extra charge."
"McDonald's offers a convenient and familiar fast-food experience with a diverse menu."
"Just been fully refurbished with tablets connected to WiFi for the kids and fast payment machines with table delivery service."
"My vegetarian batch with large fries 🍟 was very tasty, and the hot chocolate was very warm on a cold day."
"McDonald’s are mostly the same everywhere however this one is a little different than most. It has a great outdoor seating area that’s all enclosed with great plants & hanging baskets so it feels more than a McDonalds."