Kite at The Red Hart Reviews Summary

Service

Pros:

• "From start to finish Jess and Ben’s attention to detail, can-do approach and general loveliness shone through."
• "The team were nothing short of exceptional throughout, from all the tiny details to delivering an epic feast."
• "Ben was super, we had several appointments talking through options, he supported with the order of the day."
• "The attention to detail was amazing and surpassed our expectations."
• "Ben and his team were an absolute pleasure to work with from day one!"

Cons:

• "The only slight niggle was the cable had a bit of a loose connection so a few times we had to reconnect it."

Food Quality

Pros:

• "Words can’t describe how delicious this was, our guest are still talking about the sausage rolls to this day!"
• "The food was incredible and the staff were fantastic."
• "The food, drink and service from Jess’ team were exceptional."
• "The food was delicious and complimented by everyone."
• "We had the best canapés ever, the amazing Kite grazing table, and then really good bowl food."

Cons:

• "The cheese plate was definitely not worth the money - one piece of cheddar and a few crackers for £10."
• "The sharing steak was ordered rare and it came out medium."
• "The pastry courses were overcooked to the point of being burnt."
• "Luxury mac and cheese was small in size and didn't taste of much/was average."
• "The chicken wings were pretty raw and inedible and also cold."

Venue and Atmosphere

Pros:

• "The venue itself was absolutely stunning and they put so much effort into making things perfect."
• "It was the perfect blend of an informal reception but with real style, class and intimacy."
• "The Marshall Room is a wonderful space, and the aircon was an added bonus during the heatwave."
• "The Kite is a charming venue in the heart of Hitchin."
• "The Marshall room didn't even need any decoration, it has its own wonderful character."

Cons:

• "As a pub it was quite spit and sawdust now it is a refined tastefully decorated intimate venue."
• "The space inside didn't grow with its refurbishment, but the amount of customers did. It's a bit tight."
• "The drinks are a bit overpriced, the main issue was when the bar tender only poured half a glass of the margarita we had ordered."
• "The interior space is very limited."
• "Small inside but good atmosphere. Not sure the need for a DJ when interior space is very limited."