Creams Cafe Southend Reviews Summary

Customer Service

Pros:

• "The manager was very friendly and customer service was on point."
• "Staff where great. Very friendly and welcoming."
• "Yusuf in particular was very helpful."
• "The staff were great very friendly and welcoming."
• "Lady who saw us to the table was very nice."
• "Staff nice."
• "Staff friendly, the atmosphere is cosy and lit with twinkley lighting."

Cons:

• "Tried calling but they never answer."
• "Expect to be ignored here."
• "The server became hostile toward us."
• "They kinda ignore you."
• "Rude and unhelpful staff."
• "The person on the till was rude. I would never go here again."
• "Very bad attitude from the staff, a laide that is supost be the manager is so rude talking to the costumers."

Food Quality

Pros:

• "Perfect for children, first dates, family get togethers and catching up with friends!"
• "Very good restaurant with the best dessert ranges in Essex. Very affordable also, for a decent 5 pounds."
• "They have a good selection of sundaes, waffles, pancakes, milkshakes, etc."
• "The deserts on offer are delicious and it really makes you wish you had four stomachs like a cow!"
• "Hot and fresh, with a nice amount of sweetness."
• "The most amazing place to get a sweat treat is 100% creams."
• "Food is always superb and is always very clean and looks fabulous."

Cons:

• "Complete rip-off for small portions and lazy quality, save your money and expectations."
• "The doughnuts box we ordered were freezing cold and soggy."
• "The waffle was missing sauce (having paid an extra pound for a drizzle) and the waffle itself was dry and cold."
• "The banana splits did not taste nice at all."
• "Paid for nachos the Mexican one with all the stuff. Got only the jalapeños and that rank cold cheese sauce."
• "Food was very very cold waffle tasted like plasticine."
• "My cookie dough was hot, delicious and had an intense chocolate sauce on top."

Price and Value

Pros:

• "Very affordable also, for a decent 5 pounds."
• "Reasonable prices."
• "It's cheap as well and delicious."
• "Definitely worth the price and I would come back there again."