Heavenly Desserts Coventry Reviews Summary

Dessert Quality

Pros:

• "The desserts were not only delectable but also beautifully presented."
• "These desserts are little pieces of heaven!"
• "Food was lovely and presented well."
• "The food is good though. And the place is nice and clean."
• "Food was amazing. Strawberry milkshake and biscoff milkshake were really good!"
• "Amazing desserts! 🧁"
• "I had an exceptional time enjoying the dessert. The brownie and waffle were both delectable, exuding quality and freshness in every bite."
• "The food was so delicious And the experience so great because of the service."

Cons:

• "Food was lovely and presented well however very understaffed."
• "The strawberries were spoilt and looked old."
• "The food here is amazing! The waffle was crunchy and it’s not doughy, it’s really good texture in my mouth! It’s just a shame they gave me a dirty plate and a fork as well."
• "Ordered Brownie explosion and Chocolate Praline torte. Both of them taste amazing! The staff, Mr. Vikas was quite professional and polite."
• "One of the best dessert places I found in the UK."
• "The desserts are stunning what's missing is the service."
• "The dessert selection was simply exceptional."
• "If you've got a sweet tooth then this is the place for you. Really good dessert options however it was very rich for me (not a sweet tooth)."

Service Quality

Pros:

• "The experience was elevated by the exceptional hospitality of Vikas and Kam."
• "Appreciation for server Vikas - His recommendation, and friendly demeanor made our meal truly enjoyable."
• "Vikas was a brilliant waitress with superb service."
• "We were greeted by a very polite young lady called Siddhi."
• "The staff is very nice and friendly: our waiter, Vikas, was very kind."
• "Excellent service. Harpreet, the waitress, ensured everything was good. Kind and helpful."
• "The atmosphere of this place was great. It was very relaxing a great place to catch up with friends."
• "Heavenly Deserts in Coventry exceeded my expectations! The ambiance was delightful, and the desserts were divine."

Cons:

• "It took a while to be seen, order and received wrong ice cream on food, we were also surrounded by unclean tables."
• "The service was slow and not professional."
• "The service was not nice. Staff members: Vikas and Kamal were very miss behaving. Their attitude was very unpleasant."
• "So, I recently went to this desert shop in town, and let me tell you, the manager there was something else! They had this cheeky attitude and were downright rude."
• "Went for afternoon tea at the Coventry Heavenly Desserts this afternoon. Terrible idea. Nothing was fresh except the sandwiches."
• "Once seated we never really saw our waitress again. Ordered water with our desserts and it never came."
• "Went for my daughters 14th birthday, so hard to choose but it was all exactly as described. Sidona went the extra mile to make my daughters bday extra special too."
• "Order was wrong dirty napkins waitress touching the part of spoon that goes in your mouth 3 orders 2 ready 15 minute wait for 3rd not impressed considering bill was best part of £50."

Ambiance and Decor

Pros:

• "The place looks elegant and the staff is friendly."
• "The shop's decor has a calming sensation."
• "The atmosphere of this place was great. It was very relaxing a great place to catch up with friends."
• "This is honestly the best place to come and chill and treat yourself to a variety of lovely desserts!"
• "Wonderful staff and lovely bright place to come and enjoy some desserts. Lots of other places around Coventry can feel enclosed and dark. But HD is fabulous."
• "Heavenly dessert coventry is a lovely place. They have an amazing selection of treats and the cozy atmosphere makes it a perfect spot to satisfy your sweet tooth."
• "I had a wonderful evening at Heavenly Desserts Coventry and the service was provided by Ritak. Definitely recommend it for a relaxing & sweet end of day experience."
• "Great desserts and a nice place to be."

Cons:

• "It’s the best place to hang out with your friends. Staff is really good especially Harsh and binod . They made sure we decide the menu carefully and suggested us some super awesome dishes. Strongly recommend to everyone."
• "Went for my daughters 14th birthday, so hard to choose but it was all exactly as described. Sidona went the extra mile to make my daughters bday extra special too."
• "Great experience and amazing desserts. The service was phenomenal, very well mannered and clean."
• "The desserts are stunning what's missing is the service."