Sardinia House Dental Practice Reviews Summary

Staff & Service Quality

Pros:

• "Very happy with Sardinia House Dental Practice since I started attending the practice a year ago."
• "The receptionists, hygienists (I have Vaida and she is great!), and dentists are all excellent and provide a very high quality service."
• "Dr Jess Huang is brilliant at both putting patients at ease and ensuring to clearly communicate details and next steps."
• "Very good treatment from Adam White and Shiv Dave on Monday."
• "Dr. Amit took the time to thoroughly explain every aspect of the procedure, leaving no room for confusion."
• "It’s the people who make this practice the incredible success it is."
• "Fantastic dental practice that supported me with every step of the way!"
• "Excellent dental practice with exceptional service."
• "Sardinia House Dental are the smoothest running collection of caring professionals."
• "The receptionists are welcoming friendly faces, always happy to help."
• "The dentists and dental hygienists will explain everything in a way you can understand and provide you with valuable recommendations how to look after your teeth."
• "Reliable clinic with very strong professionals."
• "Five stars for good customer service and affordable dental service!"
• "I really appreciate the effort of the reception staff to know my concern."
• "The staff patiently accommodated me and quickly scheduled me the next day."
• "Thank you Abbi at reception for calmly organising many appointments over the years."
• "The lovely receptionists could not have done more to put me at my ease and make me feel warmly welcomed back."
• "Very friendly and helpful!"
• "All the staff couldn't be any more helpful."
• "The reception staff are also lovely, Abi is particularly welcoming and friendly."
• "Friendly, calm, patient, happy and keen to fit you in asap if you're worried about a tooth."

Cons:

• "My only complaint about SHDP is that the on-line booking system is extremely clunky when trying to book a double dentist/hygienist appointment."
• "In my most recent experience, I was shouted at by a senior practice dentist / management for raising a complaint."
• "I requested a second opinion and my wife was referred to Mr Leach, the practice's managing partner. On the morning of my wife's appointment, his nurse called to explain that Mr Leach no longer wished to see my wife as he had decided he didn't want any new patients."

Patient Comfort & Experience

Pros:

• "They are also very friendly and warm and put you at ease, which really helps as I am a bit of a nervous patient."
• "I was pleasantly surprised by the ease and comfort provided by him and his team."
• "The dentist I saw was brilliant - thorough in her examination, reassuring, and comprehensive in explaining identified issues, and likely causative factors."
• "She’s changed my relationship with dentists, and this would be the only dentist I would consider in London."
• "The dental work I received was efficient, thorough and professional."
• "Professional, calm, friendly and reassuring; I highly recommend their work and general patient care."

Cons:

• "Well, I could say it was enjoyable. However, when offered a Root Canal and guess what the dentist was available now, my legs turned, I nearly turned out of the door."
• "I left with severe gum issues that have lasted throughout the year."

Booking & Communication

Pros:

• "Booking via WhatsApp is a breeze."
• "Absolutely love their online appointment booking system, timely reminders for upcoming visits and possibility use emails for resolving any questions rather than calling."
• "The initial booking process via the website was straightforward to navigate, supported helpfully, with a clear list of treatment prices."

Cons:

• "The on-line booking system is extremely clunky when trying to book a double dentist/hygienist appointment."

Quality of Treatment

Pros:

• "I am really happy and impressed with the dentist (Dr. Amit Patel) for fixing my problem quickly!"
• "They have both been trained in the same ethic of keeping dental intervention to the absolute minimum necessary."
• "The treatment plan addressed not only the immediate problem but took a long term view in ensuring my entire bite was improved."
• "I had my wisdom tooth removed and it was the most pain-free extraction I've ever had."
• "Having lived in several countries, I have seen about 5 dentists so far. I believe Dr. Jonathan Davies, my dentist at this practice, has the best dexterity of all of them."

Cons:

• "After some examination and X-rays, Dr Shivan said one of my tooth has decayed so badly that only root canal treatment could save the tooth. But in fact that tooth has only a very small filling and was healthy all the time."

Cost and Value

Pros:

• "Being an LSE student, the clinic (which is located within the LSE campus) gave a discount for me, which is really a big deal."
• "Yes private dentistry costs but, as I found out literally to my cost, you pay cheap, you pay twice."
• "Their prices are very competitive, especially considering the quality of the work they do."

Cons:

• "Their prices have gone up substantially (by 25% in the case of the hygienist) which is disappointing."

Location & Facilities

Pros:

• "The facility is modern, spotlessly clean, and easily accessible."
• "Easy to find and has excellent transport links."
• "The location of the practice is also extremely convenient for me as it's a short walk from the LSE."

Cons:

• "The only small downside is the location, which is a bit tricky to find if you don't know the area."

Overall Experience

Pros:

• "I highly recommend this dental practice."
• "Fantastic dental practice!"
• "I would not hesitate to recommend them."
• "Overall, my experience at Sardinia House Dental has been great."
• "Overall, I am extremely satisfied with the services provided by SHDP."

Cons:

• "I will not return to this practice."
• "After the experience I had, I cannot recommend Sardinia House Dental Practice."