"The staff in the store became more nice and polite, to compare a year ago."
"The staff members are good and welcoming."
"Reasons I shop at the Fosse Park Asda: I have never been shooed off when parking my motorcycle."
"Some staff are miserable but most are friendly."
"Good place to get everything you need and give discounts to bluelight card and as a hospital worker most needed the staff are very helpful it's well laid out price are competitive all round great service."
Cons:
"All staff lie. They all keep sale items for themselves and when a customer asks they says it’s not for sale."
"One of the worst Asda’s I’ve been to. The quality of the fruit is awfully shocking."
"Food and plates all over the floor in the canteen and children running around climbing over boxed furniture at the end of the tills with staff only watching and not saying anything."
"Customer service is terrible at the customer service desk."
"Awful customer service from staff. They don’t like helping customers."
"Just poor staff service."
"Many staff are rude and ignorant."
Cleanliness and Maintenance
Pros:
"The store is clean, provides hand sanitizers, clean station to clean trolleys."
"Store provides good seasonal sections with good execution when suitable and is very highly maintained."
Cons:
"No help offered to clean anything - not even a bucket of water or paper towels!"
"Packaging everywhere, shelves a complete mess or bare."
"Food expensive and cold, tables dirty and uncleared."
"Baby changing room... not kept clean as baby changing room suppose to be."
"Toilets are in a horrible condition, stinks, unclean."
"The cafe needs a complete refurb all of the seats have collapsed."
"Asda Fosspark cafe is disgusting there no tables that are cleaned."
Product Availability and Pricing
Pros:
"I love this Asda. It's huge and there are so many sections for housing products and kids stuff."
"Great place for the local grocery shopping. Have great produce for groceries, George home items, kitchen items and also good collection for George clothes."
"They sell everything I ever need."
"Price is fair, loads of everything for everyone."
"Has everything you need: Loads of food options, clothes, cleaning products and sanitary products, pet products, baby products, kids toys, cards, house accessories, utensils, mugs, cups, plates and much more at good prices."
"Large supermarket that sells just about everything a household could need."
"Very fresh and clean packaging. I love Asda items. Great Value for money."
Cons:
"Been here past couple of weeks and there seems be hardly any stock when we go. hardly much choice for fresh meats and seasonings etc never any soup mixes and fresh fruit."
"Going downhill lately every time I look for tights for school the only sizes are clearly the ones they don't sell as many of so why don't they put more of the popular sizes out instead?"
"Prices have increased a lot lately as you'd expect but still cheaper than tesco and sainsburys."
"Poor. Firstly the prices they show online aren't matched in store. Often also, offer prices aren't included at the check out. The store is pretty poor too, lots of empty shelves & quite untidy."
"For such a large store it has many gaps on the shelves meaning that three common items on my short shopping list were not available."
"Been to this store 2 days in a row and both times the shelves are nearly bare in some sections."
"some products had only one day left on use by, my opinion if it counts is that the store manager is not doing he's or hers job properly."
Facilities and Accessibility
Pros:
"Big car parking for a big store so many aisles."
"Wheelchair and pushchair accessible."
"during our visit to this store today myself and my partner were extremely impressed to find a disabled trolly for our 2 year old disabled son."
"Its a big store so I like the fact there is always a big selection from a large range of clothing to household items to dvds and books."
"Lots of checkouts!"
"The superstore also has a café."
"Has a little mini take away area where you can buy a little pre-packed meal deal!"
Cons:
"The aisles are often blocked off by staff filling the shelf."
"Nearly always waiting at self-service tills if you need something authorising or have an issue because they’re too busy standing around talking."
"Baby changing room... not kept clean as baby changing room suppose to be."
"Toilets aren't the cleanest but aren't revolting either!"
"Toilets do not work, I am pregnant and it was not helpful at all to not have simplest facilities available at such a big business."
"Store is a nightmare to get around if you're disabled."
"The cafe needs a complete refurb all of the seats have collapsed."