Morrisons Reviews Summary

Selection and Availability

Pros:

• "A supermarket packed with all your shopping needs."
• "Great store loads of value offers on. Great choice of products."
• "Pretty good supermarket for stock, prices are average to others."
• "Wide range of foods and non foods. All reasonably priced."

Cons:

• "The selection was limited and the prices, compared to Asda, were high."
• "Each time I visit this store... I end up leaving with about one third of my list due to the fact everything always seems to be out of stock."
• "No burgers, no sausages, no chicken nuggets, no Pizzas, no stake pies!"
• "I searched for 10 mins for this and couldn't find it so was very disappointed."

Customer Service

Pros:

• "Staff helpful at tills and around the store."
• "Customer service is on the highest level, because staff members are always welcoming, helpful and supportive."
• "The staff know her from her weekly community bus trip... wonderful to see... a young gentleman server, Sam, came over to say 'happy new year' ask after her health."
• "I asked staff for advice and they were very helpful."

Cons:

• "Absolutely awful shop... staff are often rude, boxes stacked and blocking aisles."
• "I experienced such a poor level of customer service by one of your employees."
• "I asked where something was and the answer was I'm running round like a headless chicken have a look for it yourself."
• "Staff where all miserable excluding the lady on the till, Shop floor staff I spoke to were blunt."

Parking and Layout

Pros:

• "Good parking facilities too and trollies are free to use."
• "Carpark is quite good, many spaces including disabled and electric charging spaces."

Cons:

• "Store is good but the parking is a strange design. Spaces are a little tight."
• "Probably the world's worst supermarket car park! Spaces aren't wide enough."
• "Car park cramped and store aisles narrow often blocked by shelf stackers."
• "Parking free with plenty of space. Petrol station available. And don't need to put coins in Baskets to use them. Don't bother with the Cafe' its below any expectations by anyone's standard."

Prices and Offers

Pros:

• "Products are good value but staff need cheering up."
• "Prices are fairly good, the shop is always clean & well stocked, staff are nice."
• "Great store for everyday shopping. Massive choice of variable stock. Veggies and fruits are fresh."

Cons:

• "Prices going up generally especially since takeover."
• "Very disappointing, Cafe is automated, fine for youngsters not so much fun for elderly."
• "Prices are ridiculous, best part of £2 for a small bottle of coke?"
• "So much more expensive than the Lidl that is a short distance down the road."