Address: Stirling Way, Borehamwood, WD6 2RN, United Kingdom
Phone: +442089536828
Rating: 4.1
based on 247 reviews.
Customer Service
Pros:
"The staff very nice and helpful."
"Thank you to the lady on the till who came running after me as I had stupidly left my phone."
"But a lovely staff member knew exactly where it was. - halfway doe aisle 1."
"The staff are friendly and willing to help."
"Always a good experience to shop in Morrisons."
"All the staff are all very happy to assist their customers."
"Staff extremely friendly and helpful."
Cons:
"Morrisons need to do more! if they want to improve their rating with the disable/elderly person."
"Your staff member at the self checkout walks out while I needed her to approve the alcohol I was buying."
"Poor customer service as usual, some staff are very rude, always have to queue up to depart with my money."
"Also, one woman in particular in the mornings at the self check out is quite rude."
"During the 2 minutes of silence I went to walk in and the woman at the door said aggressively 'can you be quiet'."
"Rude staff. We went today at the morissons cafe and we asked for chicken nuggets and eggs and they said they don’t do."
"Staff is rude, manager has no control."
Store Layout and Cleanliness
Pros:
"I like the spacious aisles."
"The layout of the different areas makes it easy to find what you are looking for because all the areas are clearly labelled and this makes it easy to go and get your purchases straightaway serving time."
"The shop is incredibly clean."
"One of the nicest Morrisons. Very large. Good selection of goods."
"The store in Borehamwood is a modern spacious, clean and tidy premises."
"The restaurant was modern and clean."
"Clean and helpful staff, has its own large car park and petrol station."
Cons:
"Such a depressing place, goods not where they are supposed to be, wrong prices, shabby, looks like it needs a good clean."
"It is disgusting and filled with dust and filth."
"I found the store very messy inside and out today. Lots of rubbish near the carts at the front of the store and in the cart shelters in the car park."
"Please do something about your toilets. I have never been anywhere with toilets as disgusting as those."
"Not very nice compared to other Morrisons stores, I can't put my finger on it, appears dirtier than others, maybe dated, not very well looked after."
"The actual shop is lovely. It's the people on the checkout that are extremely rude!"
"This has to be the most frustrating supermarket to shop, ticket pricing is always wrong stock is always in the wrong area and staff are always stretched."
Product Availability and Quality
Pros:
"I recently bought two ribeye steaks from the butcher's here on the A1 Morrisons near Borehamwood exceptional will certainly be buying my meat again from here thank you Morrisons."
"There is a good amount of product lines including fresh fish and meat."
"Managed to get fuel here during the crisis after passing 4 other petrol stations without fuel."
"Well done Morrison's, well laid out well stocked store."
"This store has a good range fresh and frozen foods."
"Good meat and fish deals and daily supplies always in stock."
"Their fruit and vegetables are also very reasonably priced and good quality."
Cons:
"Be careful of fruits: some are already perish!"
"All the freezers were empty and not working, 3/4 of the fruit and veg fridges broken."
"No eggs Benedict available today because they didn't get their delivery of poached eggs."
"Used to love Morrisons but just don't ever get all the stuff I need, so end up going to another supermarket for the stuff I can't get."
"Poor stock of even the standard groceries and veggies. At 5pm Friday, hardly any bread, limited stock/varieties of potatoes, onions, apples, etc."
"The 'fresh' produce is anything but...I've bought fruit here that I found mould on when I got home."
"Very disappointed as there were no family fish pies as tomorrow is Ash Wednesday and I needed quite a few."