Achellos Italian Restaurant Reviews Summary

Service

Pros:

• "Food is always really tasty and service always friendly."
• "Staff were really friendly and helpful, including the owner."
• "Brilliant service, thank you to Lori for being great."
• "Overall staff were very polite and friendly."
• "Lovely friendly staff very good with children great service good value for money well recommend it food amazing."
• "Service was excellent as was the cleanliness of the place."
• "Service attentive, genuine local staff."

Cons:

• "3 tables were served before us which was bad because we got there before them."
• "the staff are rude and unprofessional."
• "Service was terrible! ... Nobody seemed to know what they were doing!"
• "Service was terrible! The ice cream machine had broke and no one decided to tell us."
• "Food was good however service was slow consider staff numbers were ample."
• "Quite frankly the service was terrible."
• "Very poor experience. No alcohol license."

Food Quality

Pros:

• "The food was absolutely delicious everyone enjoyed it."
• "Atmosphere was really nice and the food was incredible, full of flavour and clearly made fresh."
• "For its price range it really delivered, 5.95 for homemade soup, homemade caniolli and coffee or ice cream."
• "The wings were lovely and I'm informed the calamari was very good as well."
• "The food is delicious and comes to you promptly and hot."
• "Great food, garlic butter is out of this world, great value for money"
• "Food was 10/10, atmosphere 10/10."

Cons:

• "The pizza dough was thick and chewy, our pizza cutter couldn’t cut through it, I had to use scissors!"
• "The potato skins were dry, wrinkled up and definitely not fresh."
• "The food was so awful that most ended up in bin."
• "However the beef stroganoff had too much sauce that the beef was submerged."
• "Carbonara sent with no sauce and dry bits of chicken."
• "The 'seasonal vegetables' with the steak seemed like they'd been cooked for 48 hours they were so bendy and tasteless."
• "The pizzas we were served were REALLY bad."

Atmosphere

Pros:

• "great atmosphere... Can take your own alcohol which is great when catching up with the lasses"
• "very family friendly and also great for an intimate night out with your partner"
• "The atmosphere is really nice with a good ambience."
• "The restaurant had a lively atmosphere."
• "really nice atmosphere every time I come 😊👌🏾"
• "Such an amazing atmosphere and so kid friendly."
• "The whole dining experience is relaxed and happy"

Cons:

• "The only unpleasant aspect was the music volume; would definitely suit the atmosphere to play the music (if you must) in a much lower volume."
• "First walked in a music blaring."
• "The music to loud."
• "Noisy restaurant -music and customer voices. (Room has hard surfaces so no sound deadening!)."

Value for Money

Pros:

• "The prices are really good as well."
• "A current bogof offer made the prices for the items we ordered even more of a bargain."
• "Cheap prices for amazing food!"
• "The whole menu is very reasonably priced."
• "Three courses on a Friday evening for four, soft drinks for driver, table water and use of wineglasses £46:00."
• "Lovely food and definitely worth the money only paying £5.95 for a starter, main and desert."
• "very affordable prices & Sunday lunch is fantastic"

Cons:

• "We still felt it was poor value for money."
• "The food was so awful that most ended up in bin."
• "Overcharged for food and went in to sort it out and they said that it was extras for something that wasn't mentioned!"
• "92 quid wow....rubbish...rubbish.....RUBBISH AVOID."
• "Worst Italians I’ve ever ate. Carbonara had no taste at all just penne pasta and some sort of ‘chicken’."

Alcohol Policy

Pros:

• "Don't forget to fetch your own booze, they're not licensed but there's no corkage fee."
• "Does not have an alcohol licence so bring your own, they do not charge corkage !!"
• "They don't service alcohol but you can take alcohol with you and they don't charge corkage."

Cons:

• "Also if you want another meat there is a £4 charge."
• "Very poor experience. No alcohol license."
• "They should make it known they use Halal meat. There isn't a declaration to say so. I don't approve of Halal meat and I was offended that I had received it unknowingly."