"This is a very strange stop. It has all the amenities you would expect like loos, food/restaurants, a general store, phone accessories, slots etc."
"Good choice of food places."
"Lovely services with lots of choice to eat and drink."
"A good selection of shops and restaurants for when you are on the road."
"Great range of cafés, restaurants / eateries etc."
"Good selection of the bits and pieces we all find we need on a long journey."
"Great services with an array of shops and food outlets."
Cons:
"Choice is the usual limited junk food or snacks variety."
"Limited choice for food, 3 costas for some reason."
"It is the same old brand name unhealthy food, the type that makes you fall asleep at the wheel after eating too much of it."
"Not keen on moto çannot get hot food apart from the fast food outlets."
"The only baby changing are located in the ladies or a locked disabled loos."
"Costa coffee sold out of 90% of sandwiches etc, so very limited choice."
"Facilities here are rather dated and can sometimes be lacking in cleanliness."
Cleanliness
Pros:
"Toilets are pretty clean considering the high volume of foot traffic."
"Toilets were reasonably clean."
"Very clean and tidy, loos very good."
"Toilet facilities are maintained to an unusually high standard."
"Clean and tidy toilers and plenty of parking spaces for the disabled."
"Toilets were clean with a full time attendant."
"Toilets were clean and shop open even very late at night."
Cons:
"Smell from the men's toilets absolutely disgusting."
"The Costa Coffee floors and tables were filthy."
"The showers are disgusting and never get beyond warm."
"Like most motorway stop offs in England the toilets are dirty."
"Dirty outside eating area, not enjoyable, didn't relax prior to driving off again."
"Poor services, lots of dirty tables, dirty toilets."
"The toilets reeked like ammonia."
Staff and Service
Pros:
"Very friendly and helpful staff here."
"Staff member that served me was nice and friendly 👍 couldn't ask for much more."
"I would like to say 'thank you' to two members of staff who were very helpful to me....re: drinks machine."
"The staff are friendly and brite/bright."
"Hats off to the staff! Stirling job considering how messy some people are!!!!"
"Staff were friendly all around."
"The staff are friendly and helpful."
Cons:
"Staff on tills were slow and rude."
"Shocked by service in Costa kiosk!! Refused Moto discount and discount for reusable cup. Operator was aggressive rude and intimidating."
"Staff looked a bit bored."
"Staff seemed disinterested in helping."
"Staff not wearing face masks over the nose and mouth, only over their mouths or keeping their chin warm."
"Costa colleagues havent a clue how to make coffees."
"The staff we did see just didn’t seem fussed."
Parking and Accessibility
Pros:
"It's easily found and signposted."
"Plenty of parking even at busy times."
"Wheelchair accessible entrance, parking close to the entrance."
"Even at busy times it was easy to get about and find our way, could have used with some more disabled parking but can't complain too much as the car park is massive."
"Visited 12/01: plenty of disabled parking and an accessible entrance."
"Parking is free for 2 hours, but for 24 hours is £25.00."
"Parking was readily available."
Cons:
"Always busy and parking can be a bit of a nightmare."
"Car park layout is weird."
"Hard to get out if you're an HGV driver as you have to go through the fuel area to exit."
"The parking can often be problematic and limited at busy times."
"A shame that the over night parking or parking longer than two hours is high (£16)."
"BE CAREFUL WITH PARKING HERE. £60 parking fine after overstaying the free period by half an hour."
"Today the car park was chaotic and very crowded, it was difficult to find a parking space."
Food Quality
Pros:
"The arlos restaurant looks great."
"We ate at the Arlos restaurant. They have a good vegetarian breakfast with veg sausages and beans and eggs."
"Food was as good as usual."
"The food is good though and the staff friendly."
"Arlo's was a pleasant surprise and experience. The service was great. The food came quick and was better than expected."
"The food was well cooked, apart from the mushrooms which seemed old and were VERY salty."
"Good pit stop location with a variety of places to get food and relatively clean toilets."
Cons:
"£8 for a hot sandwich at Pret is ridiculous."
"Burger King with soft burgers that had obviously been laid there for sometime."
"Probably the worst tasting food I have ever eaten."
"Very disappointed. Will be using a local pub in future."
"Food come out in a reasonable time only to find out it was freezing cold."
"I had breakfast in Arloes ....it wasn’t worth £2. Burnt & greasy."
"The food was well cooked, apart from the mushrooms which seemed old and were VERY salty."