Village Hotel Coventry Reviews Summary

Staff and Service

Pros:

• "Everyone was exceptionally friendly and helpful, from the night porter to the cleaner."
• "The whole team was very welcoming and friendly!"
• "The staff are friendly and efficient."
• "the staff on the reception desk and in the restaurant were so friendly and helpful, they really made our stay a great one, nothing was too much trouble for them."
• "Another member of staff who caught my attention was Paul who me and my girlfriend saw at night time and again was very friendly, funny, helpful."
• "Staff were very polite and helpful."
• "The serving staff were polite, efficient and attentive."

Cons:

• "I did not receive good service during my stay."
• "Very bad hotel and staff along with their customer service. Totally pathetic."
• "Very disappointed with my trip to the Village Hotel in Coventry."
• "Well bed fell few felt sleeping on the floor staff where not bothered at all."
• "Drinks are very over priced."
• "The food was poor for price lacked flavour and texture was not good."
• "The food served on our special birthday celebration event was terrible."

Rooms and Comfort

Pros:

• "The bathroom was large and was equipped with a walk-in shower that was more than adequate."
• "The room was spacious and generally clean."
• "The room itself was huge with a well stocked coffee machine and a very comfy bed."
• "The room was gorgeous, as was the bathroom, very clean and super modern, with beautiful decor."
• "Room was beautifully decorated and spotlessly clean."
• "Rooms are very modern and comfortable."
• "The twin room was clean, with 4 towels and 4 pillows for 2 guests."

Cons:

• "But the rooms were unbearably hot."
• "Bed a lot smaller than premier inn and only 2 tea bags."
• "They only leave 1 towel."
• "The shower drain backed up and flooded the room."
• "Very dirty place. Cleaning is so poor."
• "Distinctly average. Bedrooms look nice, but with mold on the windows, leaky shower, broken bathroom door and dustiness, they're way under the level they look."
• "The windows open by the smallest amount and the room was stifling hot."

Food and Dining

Pros:

• "Ate here every night, great food - it seemed expensive but for the meal you get it is acceptable."
• "The food is on another level. I have eaten like a king all week as every dish I chose was so tasty and well presented."
• "Visited this hotel as part of a Sunday night offer of Bed, Breakfast, and Evening meal."
• "Great place to meet up with family."
• "Food wise the veggi burger was tasty."
• "Enjoyed having a swim."
• "Good food bit packed in like sardines..no elbow room to cut your turkey!"

Cons:

• "The food was adequate if not a little over priced. £10 for a buffet breakfast was outrageous in my opinion."
• "For me this is sensory overload and I would NEVER recommend this place to anyone ever."
• "The food served on our special birthday celebration event was terrible."
• "The sea bass was really small and served on a HUGE bed of mashed potato and a plate filled with vegetables."
• "Evening meal was very bland with a selection of burgers each night."
• "The prawns were served in a heavy sauce that was barely edible."
• "The breakfast was appalling everything seemed to be done on the cheap."

Facilities and Amenities

Pros:

• "Location convenient for the event I was attending (British shooting show)"
• "The indoor swimming pool is one of the best I've been to in ages."
• "Overall very positive stay and would love to stay here again."
• "The facilities are great very clean! lovely atmosphere."
• "Pub dining is great for groups and single diners as the bar has multiple large screen sports TV channels."
• "The gym here is good. Could maybe do with a bit more equipment in terms of machines as it can get busy."
• "There is also loads of parking space available if you are driving, which is free in the weekend."

Cons:

• "Doesn't feel very smooth doing it yourself but then gives you a different perspective of what goes on when you check in."
• "The swimming pool is absolute dirt! Chewing all over the floor of the swimming pool!"
• "The lobby is a loud noisy football-showing pub."
• "She said their oven had been broken for a while and no one had turned up to fixed it."
• "I couldn’t use a HDMI port as I had sky (no PS4 for me then)."
• "They have a digital check in system which means you don't have to wait for a reception person to sort your room key out."
• "Walls are very thin and we were in an attached room with a door separating the attached room which meant it was quite loud."