The Greyhound Hotel , Restaurant & Bar, Cromford, Matlock Reviews Summary

Room Quality

Pros:

• "The room was lovely with little extras that made it all seem special."
• "Room was nice with a comfortable bed."
• "Rooms were lovely, clean and comfortable."
• "The room was very comfortable."
• "The room we stayed was beautiful and comfortable and was full of lovely lil treats."
• "The room was clean and tidy and the bed really comfortable."
• "Our room was lovely with an excellent tea tray."

Cons:

• "The hotel is old and dark and not especially comfortable."
• "Our room although a good size was dated and would benefit from being updated to present standards."
• "Room a bit dated but clean and spacious."
• "The mattress was worn in places and could do with replacing."
• "The room was spacious and clean but dated it could do with a make over."
• "Unfortunately our King bed had a mattress which we found very uncomfortable."
• "Our four poster fringe had a thick layer of dust."

Food Quality

Pros:

• "The food was amazing, stunningly tasty and top class presentation, the best I’ve had anywhere."
• "One of the best pizzas fresh out the clay oven I've had."
• "Superb food. Menu limited to just a few dishes which are exceptionally well done, using fresh ingredients."
• "We also ate in the restaurant all 4 of us really enjoyed the food, the ribeye steak was sublime."
• "The food was fantastic (our 13 year old was very happy!)"
• "A really fabulous addition to the local scene. Great food that is really well cooked."
• "The breakfasts are wonderful, of very high quality and huge portions."

Cons:

• "The breakfast which was included in our stay was unedible and I wouldn't feed it to the dog."
• "Service was slow and we had to ask for the bill 3 times."
• "Charging London prices in a wurzel village."
• "The couple of things we weren't keen on was the expensive A'la carte food."
• "Overpriced for weatherspoons quality food and the service was poor."
• "The food was too overpriced for what they gave us, Save your time and your money people."
• "The gravy was clearly a gravy mix and the general standard was not as good as it should have been given the price."

Service

Pros:

• "Tina and her Family and staff were lovely, together with the general ambience not forgetting the great bar made it a stay to remember."
• "Very helpful and friendly staff."
• "The service was excellent with attentive staff."
• "We were served promptly with absolutely delicious food which was very reasonably priced."
• "The staff are so helpful and friendly."
• "The staff were exceptionally helpful and we couldn't have asked for anything more following a day's hiking."
• "The waiters were excellent. They are pleasant and attentive and nothing is too much trouble."

Cons:

• "Service was slow, there was only one person working for at least 5 tables and they were clearly struggling to do everything."
• "I felt as though the service was very ‘snobby’ and there was an overall off putting vibe within the hotel."
• "Staff friendly, although with the number of staff on duty would have made table service a positive."
• "Service ok after you have reminded them that you are still here."
• "The service was a bit slow."
• "Friendly staff but better training would improve visitor experiences, especially with reception and answering emails."
• "But service did not come with a smile."

Value

Pros:

• "The room price and the breakfast is great value."
• "Good food at reasonable prices served by staff that care, what more can you ask for?"
• "Around 40-50 pounds a head with drinks, well worth it."
• "Totally full at the end, so really, the money was worth it."
• "Excellent food and reasonable price."
• "Food was fantastic and staff so friendly and welcoming couldn’t do enough for us."
• "Food, including breakfast was lovely."

Cons:

• "A fair two night stay but not great value."
• "For breakfast it was a further £14 each which is disgusting considering how much to stay is I won't be recommending it to anyone very disappointed."
• "I do think the price point is extremely high for what you get."
• "The food is really good and served in generous portions."
• "This place has really pushed back my mental health as well as my bank balance."
• "The food was excellent, but there was a long delay in getting our desserts."
• "The burger was dry and for £18 I wouldn't have paid more than about £7 for it."

Ambience & Location

Pros:

• "Layout inside was nice, not too loud."
• "Great ambience too."
• "Recently renovated and reopened, the Greyhound has a welcoming and comfortable bar area."
• "Its also a great location away from the madness of Matlock Bath."
• "There was a lovely atmosphere."
• "The atmosphere as you walked through the door was so inviting, we will definitely stay again when we are in the area."
• "Nice atmosphere, dog friendly, comfortable and clean."

Cons:

• "Parking was chaotic, although this is partially the fault of the location."
• "Çentrally placed by main road and plenty of lorry noise through the night."
• "Traffic noise if you had the window open but that was the location and your choice to open it!"
• "Normally it's very busy but lately is more or less empty such a shame really."
• "Says pet friendly but if you have a dog larger than a pomeranian they are not welcome."
• "Parking requires significant skill and surgical precision."
• "They always run out of key beers and the place is looking scruffy plus it's the most expensive for drinks in the area."