Everyman Birmingham Mailbox Reviews Summary

Seating Comfort

Pros:

• "Drinks are a bit pricey, but EVERY other aspect of the cinema experience was amazing: really comfy seating, brilliant food, food/drink delivery, good drink/booze selection."
• "We loved the sofa seats, it made for a more 'homely' feel to the evening."
• "The cinemas themselves have really comfy seating with footrests!"
• "The seats are incredibly comfy with highly generous legroom and side tables."
• "The sofas were very comfy and the temperature was great."
• "The velvet plush sofas are so comfy."
• "Super comfy seats with cushions and even a footrest!"

Cons:

• "The last few times I have been it seems the standard has slipped... the seats are dirty in all screens."
• "Seats are comfy sofa types but the arrangement is not steep enough. The heads of the people in front obscure the screen."
• "The sofa is not that comfortable."
• "The seats were filthy, food all down the sides and fingernail clippings all over the seat that I had to wipe off before sitting."
• "Lost a star as being 6ft I found the seats/sofa uncomfortable."
• "The sofa next to me had stains and fresh marks from food."
• "I was disappointed in the cleanliness of the seats, they are sofa type seats which are not cleaned regular as I discovered remains of food down the sides."

Staff and Service

Pros:

• "Our host for the movie was incredibly attentive and friendly, making us feel right at home."
• "Very friendly and helpful staff."
• "The fantastic service from one of the staff members Shaquille really lifted up our time there."
• "Every staff member here is warm and friendly, the sofas are comfy and they do vegan shakes!"
• "The staff were really friendly and helpful."
• "Staff are excellent and really upbeat here always willing to help."
• "The staff couldn’t do enough for us and were very attentive."

Cons:

• "Appalling treatment tonight by a manager at the Everyman Cinema Birmingham."
• "HORRIBLE HORRIBLE STAFF ATTITUDE AND SERVICE!"
• "However, to our dismay, no one attended to us for a good 20 minutes."
• "Staff ignored me and then have the audacity to show me attitude when I questioned them about the poor service I received."
• "Arrived with plenty of time spare to watch film. Decided to order two coffees, however staff member serving had the personality of an Ice Queen."
• "Service staff at the bar were dismissive and unwelcoming."
• "Bond film was great but drink service to seat appalling."

Food and Drink

Pros:

• "They do one of the best vegan milkshakes I have ever tasted."
• "The milkshakes are quality and they sell cocktails which is always a plus."
• "I would say that the pizza and the sweet potato fries are really good value and not much if at all more expensive than anywhere else."
• "The food is rustic and delicious... The pizza alone is worth the visit."
• "We were SOOO pleasantly surprised by the restaurant-quality of the food. The pizza tasted like it was straight from an Italian pizzeria! Delicious!"
• "I had the calamari which was to die for, probably the best I've had."
• "The food is really tasty."

Cons:

• "Burger wasn't great, and the tortilla chips were far too salty."
• "Food wasn't great, my chips or 'skin on fries' looked like the dregs of the bottom of the frier and half my pot was just scraps."
• "But the sweet popcorn was awful - stale and inedible."
• "The Raspberry Kambucha is definitely something to avoid. It was practically tasteless."
• "The popcorn was stale - left uneaten, we had missing drinks and the coffee was served lukewarm."
• "The initial bites of the margarita pizza and beef hotdog were ok in terms of taste, but they were notably cold."
• "Ordered 2 standard cocktails which tasted like they’d curdled and gone off."

Value for Money

Pros:

• "You definitely get what you pay for."
• "Only thing is its 12.50 a ticket so more than normal cinema but it's worth it for the experience."
• "So overall a bit pricey but worth it."
• "Definitely worth the extra money."
• "Considering the ticket price is practically the same as most other cinemas in the area, you get a much better value-for-money experience here."
• "The food was reasonably priced as were the drinks."
• "Not cheap but you get what you pay for."

Cons:

• "It's also a bit pricey."
• "However I would suggest that the drinks and food are ridiculously over-priced."
• "Cool that you get a sofa and seat service etc but my god it is expensive."
• "Food and drink is very over priced (I payed £15 for two SINGLE G&T's)."
• "Tickets and food/drink are sadly just not worth the premium price."
• "I do find it to be wildly overpriced for the service offered, including food and drink."
• "The only thing is be prepared to pay approx double what you would at a normal cinema."