Knowsley Safari Reviews Summary

Category: Wildlife and safari park

Address: Prescot, L34 4AN, United Kingdom

Phone: +441514309009

Rating: 4.6
based on 677 reviews.

Safari Experience

Pros:

  • "The drive-through safari was the highlight of our day."
  • "The highlights of the drive were the Rhinos, Moose and the Lion Enclosure."
  • "Had an amazing time at Knowsley Safari with the family; the variety of animals like lions, monkeys, and more made it truly unforgettable."
  • "Great range of animals to see especially as you drive around."
  • "Safari drive through is great fun with lions coming right up to the car!"
  • "The safari was wonderful because all animals were out to enjoy the sun."
  • "The Safari Drive allows you to observe and get really up close with the animals all from the comfort of your car."

Cons:

  • "The only downside was a lot of the animals on the safari drive seemed to be in hiding, probably too cold for them to be bothered to come out."
  • "I didn’t see any animals at the foot safari and some of the animals along the drive through safari were hiding away because it was raining."
  • "All the animals were great but some were far away and some were very close to your vehicle."
  • "I didn’t feel like I got my money’s worth due to the horrible weather conditions."
  • "Big features such as the lion enclosure being closed or lions put away can be a bit of a disappointment when you only find out half way through the safari drive."
  • "A lot of the animals were hiding or weren't out."
  • "The tiger/s were very hard to see and the enclosure is quite big so you literally have the hunt them to get any view of them."

Staff and Service

Pros:

  • "The staff were all lovely and helpful despite the fact that some of them had spent much of their day shovelling snow to make sure the event could open in the evening."
  • "The staff were all very smiley and seemed to really know their topics too."
  • "All in all, though, a brilliant day all round and kudos to the staff for being so inclusive and helpful!"
  • "Staff are really friendly & helpful."
  • "The staff there were helpful and enthusiastic."
  • "All staff we saw were polite and friendly."
  • "Really friendly staff."

Cons:

  • "Regrettably there are far too few staff selling tickets (and memberships) so the queues were long with a 30 minute wait."
  • "Service was very slow in the cafe and coffee shop."
  • "Took too long at the entrance, needs to be more efficient and needs more staff around to guide you and answer questions."
  • "The cafe needs to be able to cope better with the crowds - maybe selling cold food too like sandwiches to cut the queue and waiting time."
  • "The restaurant on site which I believe is called 'Oasis' restaurant wasn't the best at all."

Accessibility and Facilities

Pros:

  • "Wheelchair friendly."
  • "If you have a disability then you only pay for one adult ticket and an essential companion comes along free of charge."
  • "The facilities at Knowsley Safari are also commendable. Clean, well-maintained restrooms, numerous hand sanitizing stations, and a variety of food options catered to all our needs."
  • "Parking is ample and facilities available on site are great."
  • "Great toilet facilities and lots of little coffee stops/ice cream stops."
  • "Toilets were so modern and clean."
  • "The toilets are extremely clean and very well equipped in the disabled toilet."

Cons:

  • "But don't advertise that you have certain animals, but then fail to mention that the enclosures are undergoing ground maintenance."
  • "The rides are NOT included in the price so you have to pay and 1 token is £1....not impressed!!"
  • "Toilets could do with updating."
  • "The map did not match the real grounds as most areas did not have proper signage."
  • "With the covid restrictions there was no sealion show or bird of prey show, most of the rides weren't running either-this wasn't advertised on the website, so was slightly disappointed."
  • "My daughter had a CHUNK of hair ripped out by one of the fairground rides. They offered us our money back, but have NO FIRST AID onsite, and no medical room."

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