ALDI Reviews Summary

Store Layout and Accessibility

Pros:

• "Always a pleasure strutting around this supermarket and bagging bargains."
• "This supermarket is very useful as it's cheap and organised."
• "Plenty of parking & loads of choice of fruit vegetables & everything else you could want in a supermarket."
• "The place is usually clean, shelves are well stocked and the aisles are nice and large with enough space for wheelchairs and baby prams."
• "The store is well-organized, and its friendly staff creates a pleasant shopping experience."
• "Well organised store, quick checkouts."
• "The layout of this one is same as the other two, As usual, most of the goods there are value for money. It is a good store for you to buy all the essential households item."

Cons:

• "usual fight to get around the aisles, past huge cages either dumped in the way."
• "Very light on produce, there was long wait at checkout."
• "Shop was full of staff no one on tills."
• "Horrendous queues during peak hours with no tills being opened to accommodate."
• "Can sometimes be a bit messy, hence 4 stars not 5 but it's one of their newer stores & I think it's still a little in the process of organisation."
• "The shop is way too small for such a strategy. Totally ruins the shopping experience."
• "It's becoming more ridiculous day by day, the entryway is constantly blocked by baskets thrown into each other in a complete disorder."

Product Availability and Quality

Pros:

• "If you're on a budget you'll get good quality at at a reasonable price."
• "Fresh produce, especially meat are to a really good standard!"
• "A wide range of cheap and quality products. Fruits and vegetables are fresh."
• "Good value AND good quality."
• "Great quality food, and very affordable."
• "The vegan selection here is super priced and proper tasty."
• "Good deals on meats, sausages taste way better than others nearby!"

Cons:

• "Some essential stock is missing."
• "Not sure what they're selling because everything seems out of stock."
• "The vegan stock is always left to get empty."
• "Very long queues recently and no stock of everyday items."
• "Why is this shop constantly out of stock on regular items?"
• "For the last month or two they have flour but have no yeast. Previously they had yeast but no flour! It's all become a really low grade experience."
• "Most fresh produce have poor use by dates."

Customer Service

Pros:

• "The people working there are very nice and helpful."
• "Staff here are fantastic, with some of the most delightful cashiers I've ever met."
• "Staff help with any problems and are always friendly."
• "I was served by Anna today approx 2pm How amazing she was."
• "One in particular called Daniel, with an earring and glasses, is unbelievably nice, kind and funny."
• "Most of the staff are friendly, polite and helpful."
• "Excellent, friendly services from all staff."

Cons:

• "Absolutely disgraceful security staff whom demanded myself and my university colleagues leave for no apparent reason."
• "Not a great experience with the grey haired male member of staff (Roger) as he has no manners when dealing with customers."
• "Staff have little or none customer service skills."
• "Staff had no manners. 3 men restocking the beer Isle had the foulest attitude towards me for now reason."
• "Slow incompetent staff aren't very good."
• "The staff are unbelievable, today i was shopping there and forgot to pay 20p for a bag and he started shouting at me."
• "Products mostly good, for very reasonable price. But have to agree with previous poster, the worker with the long hair is VERY unhelpful and rude."

Pricing and Value

Pros:

• "Cheaper, and better quality than morrisons."
• "Of the mainstream supermarkets, this is the one that I feel is making an effort to provide good quality at an affordable price."
• "You can easily save £5-£10 on your weekly shop here compared to other supermarkets."
• "All essential products under one roof that too at an affordable price."
• "Best prices and value for money in town by a long shot."
• "Really great prices here."
• "A good range of products at reasonable prices."

Cons:

• "As with everywhere else Prices have gone up."
• "Prices however have gone up 20p- 40p per item."
• "Prices on a lot of items are now cheaper elsewhere due to their huge price hiking."
• "Bad management, prices going up everyday."