Address: Nursery Ln, Warninglid, Haywards Heath RH17 5JS, United Kingdom
Phone: +441444461667
Rating: 3.5
based on 125 reviews.
Customer Service
Pros:
"Absolutely top notch service. Peter Rigby could not have been more helpful and friendly and informative."
"Very helpful staff, good advice re driving licence for over 70s."
"The customer service from Alin & Jason was second to none."
"Alin, Gary and the rest of the team were great!"
"Sold our motorhome to 4 Front Motorhomes, the process was fully explained to us and deposit was paid immediately, good communication throughout."
"Had an amazing experience buying my new Motorhome form the team at 4Front Car Sales."
"Good advice and no pressure to buy, in fact the salesman went to some lengths to make sure we were convinced the van was right for us."
Cons:
"Nowhere was there a sign stating 'appointment only'. He went on and on about not having protection and not using the hand sanitizer at the door."
"All in all very unhelpful, won’t be returning."
"Think before spending any money here, they treat you with total contempt and arrogance."
"Avoid at all costs as I imagine if you do buy from them the experience will not be good."
"The most awful place I have been to for customer service."
"In my opinion this company are only interested in your money and not customer care. They are shocking."
"Appalling Customer Service."
Staff and Sales Team
Pros:
"Peter was incredibly helpful and gave us plenty of time to discuss various options, test drive etc."
"AFTER TELLING THE SALES MAN GARY HE TOOK THE TIME TO TELL ME WHAT IS BEST FOR MY SMALL FAMILY."
"Jason was very helpful and very professional and sorted it all out for me."
"His knowledge was impressive and very helpful in guiding us."
"We were given a lot of time to wander round and check out the various vehicles that were of interest."
"The guy who was running around like a mad man opening and closing vans for people to look at was great."
"The engineer, Paul spent a long time with us explaining and demonstrating the operation of the various aspects of the vehicle."
Cons:
"I drove 100 miles to look at a car with my partner to be greeted by the most rude and attitude human being I've ever met."
"Staff were off hand, uninterested, uninformed and generally rude."
"Visited yesterday and obviously got the branch manager judging by other comments on here. Condescending and bordering on rudeness."
"The salesman wasn't really interested in selling us a campervan."
"I was in this car sales garage today as im looking to buy a new Audi. The guy sitting behind the counter was rude and incredibly unhelpful."
"Terrible attitude. Went to look at a car suitable to pull a horse trailer and they have lots of 4x4s."
"Same as a previous reviewer I popped by unannounced and was treated terribly by the sales person basically shouted at and told to leave."
Quality and Condition of Vehicles
Pros:
"The huge variety made it tough to choose from."
"They arranged the tax and extra warranty. There was a slight problem with the door which was fixed within 30 mins."
"A comprehensive set of checks were carried out and any defects repaired at no cost."
"Great range from 2 - 6 berth at a price to suit all."
"It was reassuring to know that our vehicle had gone through a habitation check before they would release the vehicle."
"Most of the cars in pretty good condition."
"The Motorhome I went to view was well presented and exactly as described."
Cons:
"Having to pay another garage to fix the leak now."
"The motor home we wanted to view we were told was still available but when we arrived it was sold."
"Went and viewed a motorhome and it was a dog. Needed lots of bits doing and major maintenance was well overdue."
"One year later, we have now had to spend over £2000 fixing the same corrosion and getting the van fit to pass this MOT."
"Turns out it was total fiction and the van is damp and the body including the floor is totally rotten!!!"
"They used it for the first this weekend and now found out the brake lights and reverse lights are not working."
"We purchased a motorhome 11 months ago... and I have since had to pay out for a new fridge freezer because that also wasn't covered in the warranty."
Buying and Selling Experience
Pros:
"THE SERVICE WE RECEIVED FROM GARY AND JASON FROM THE WORD GO WAS EXCELLENT, FRIENDLY PLEASANT AND VERY SATISFIED WITH THE DEAL."
"Sold our motorhome to 4 Front Motorhomes, the process was fully explained to us and deposit was paid immediately, good communication throughout."
"Had an amazing experience buying my new Motorhome form the team at 4Front Car Sales."
"We saw Gary, Alin and Jason who were very helpful, friendly, down to earth and not pushy."
"We decided and paid a deposit."
"I would definitely recommend purchasing from this dealership."
"Gave a fair price inline if not better than part exchange."
Cons:
"BIG MISTAKE, I took my £90k and gave it to somebody else with exactly the same model."
"However, had a few issues with the van and there was a bit of reluctance to fix them."
"Arrived at 4Front Handcross with £14K plus our own vehicle to p/x. Were offered silly money for our vehicle."
"The director of the company refuses to talks to customers when they have complaints as he is 'such a busy man'."
"The arrogant rude salesman who TOLD us we needed to make an appointment to view???"
"Prices seem high for age and mileage."
"We did as we were asked and arrived with relevant PPE and a list of motorhomes to view. On arrival after taking time off work, we were told the one at the top of our list was sold and we’d only checked the day before!"
Professionalism and Attitude
Pros:
"The hand over process was also professional and thorough."
"Also the care and attention they have made with regard to covid, fantastic! Really made a difference knowing that everyone would be keeping safe, and wearing masks, and gloves."
"Good service, very good after sales, Alin the salesman and Gary the manager I found to be friendly and helpful on all issues and have given me excellent after sales help and advice."
"Very friendly, was allowed to look around all vans without making an appointment."
"Lovely experience. Very helpful, friendly and efficient."
"4 Front staff are professional, polite and helpful throughout."
"Communication throughout the process has been excellent and it gave us great confidence in dealing with this very professional company."
Cons:
"This man shouted at us......shouted he was not interested in selling us a motorhome as he had sold 40 already....."
"They said we gave you an idiots guide to how the van works. Which was rude."
"I’d have got the same service & probably more information buying privately."
"This company is a rip-off and I wouldn’t believe a word they say!!!"
"Visited yesterday and obviously got the branch manager judging by other comments on here. Condescending and bordering on rudeness."
"We were the only people wearing masks not even the salesman was wearing one."
"Exceptionally rude! Website and outside signage does not state by appointment only yet the salesperson was aggressive and rude."