Bromley Dental Practice Reviews Summary

Professionalism and Expertise

Pros:

• "All staff is very professional, friendly and supportive."
• "Zaki is an excellent dentist in every regard."
• "Zaki and all of his team are very professional and knowledgeable."
• "Every area of dental treatment is performed to the highest standards."
• "Dr Zaki uses the latest and most effective techniques, which combined with his highly skilled and personalized approach, and expectation management, makes his dental treatment a great success."
• "The years of experience and knowledge [Michel] has in implants is outstanding!"

Cons:

• "On my last checkup, there was a new, young dentist... I had no symptoms, and upon checking with 2 other dentists, my fillings are fine."

Quality of Dental Work

Pros:

• "The dental work was performed very well (no pain on large filling)."
• "I've been happy with everything I've had done from regular treatments to cosmetic work."
• "The check up was the most thorough one I've ever had in my life."
• "I recently had a new crown fitted and I'm pleased with the results."

Cons:

• None mentioned.

Cosmetic Dentistry

Pros:

• "Zaki performed the procedure and the outcome is amazing."
• "I am in love with my new smile and cannot believe the difference that it has made."
• "Excellent service!! I had my teeth straightened by Zaki and his team, they have been absolutely wonderful."
• "Zaki you are an artist!"

Cons:

• None mentioned.

Patient Communication

Pros:

• "Joanna Kelly who is such a great Treatment Co-Ordinator went through different options with me."
• "Every step of the way I was reassured, signposted as to what shall happen next."
• "He talks to you and explains everything before and during your treatment so that you know exactly what to expect."

Cons:

• None mentioned.

Transparency and Honesty

Pros:

• "Zaki's attention to detail is very reassuring, and I felt fully informed about the whole process from the beginning."
• "I found Zaki to be a most professional dentist, very friendly and personable, in addition has the talent to put patients at ease before works commence."

Cons:

• "They also have a cheeky way of upselling treatments during what is supposed to be a routine appointment."
• "The new young dentist insisted I needed two fillings without explaining why."

Patient Comfort and Care

Pros:

• "Even if you are a slightly nervous patient, the whole team are very approachable."
• "I’ve never had such a comforting and calming experience as I’ve had at this dental practice."
• "I was really nervous and I have an ongoing fear of dentist trips. Louri was very warm and friendly and empathic to my nerves."

Cons:

• "I felt a bit angry and tricked."