Address: W Quay Rd, Poole, BH15 1JQ, United Kingdom
Phone: +441202207000
Rating: 3.7
based on 145 reviews.
Parking
Pros:
"I often shop in Asda Poole, it's convenient, plenty of parking, etc."
"It has a large free car park which offers a car cleaning/valeting service while you shop."
"This is a fantastic size 24hr Asda with ample parking in the large carpark adjacent."
"Some under cover parking available."
Cons:
"Just received a SCAM parking ticket for shopping at Asda! £45 going up to £90. What supermarket doesn’t provide free parking?"
"Shocking parent and child parking."
"I am disabled so parked in a clearly marked disabled parking space... got two parking fines totalling £90."
"Been to this store before while on holiday and had no problems but this time only there for 45 minutes and parked right near the entrance to the store came home from holiday to then get a parking ticket."
"45 pound fine for shopping at asda poole, you park in a carpark at a supermarket you think it's ok, but no another way to rip the customer off."
"Highly disappointing to receive a parking ticket from Smart Parking."
"Be careful when shopping here. I ran into Asda here to get a sandwich on the way to work and came out to find an £85 parking fine."
Customer Service
Pros:
"Friendly, helpful staff, large array of products, free parking, easy to get to."
"The staff are always polite kind understanding and very friendly."
"A lovely cashier called Jennet... let me take my mum to sit down on a chair and check on my mum now and again while packing my bags."
"Always found the staff helpful, cheerful and friendly."
"The staff in the cafe - especially Carol was really helpful, really pleasant and friendly."
"I'm an elderly lady with a severely disabled husband... and this lovely young lady did everything from putting the pin in and connected me to the service as well as putting money on a count for me."
"I can’t commend the staff enough, from the lovely woman at the pharmacy, the female member of staff who walked me right across the store to find vegan sausage rolls for my daughter, to the woman at the check out who listened sympathetically to why I was there."
Cons:
"This cafe is appalling. Miserable staff and half of the menu unavailable."
"Your customer service is disgraceful and unaccountable across the board."
"Very aggressive staff with zero customer patience."
"The people that work there are extremely rude and do not have any sense of Hygiene Or cleanliness."
"Poor customer service at the main desk, the staff did not seem to have the ability to produce the emotion of empathy even when buying just one item."
"Absolutely appalling staff. One till open and some lady with a very large shop. Advisor told me go to self service even though I had a trolly full."
"The response we were met with was pure rudeness."
Product Availability and Quality
Pros:
"They have a wide selection of clothing, bedding and seasonal products."
"This place is great, has everything you’ll need for Groceries plus extras like Home, Clothing, Toiletries, Arts and Craft."
"Really impressed by the sushi range."
"A good variety on the pizza counter and bakery."
"So many chocolates to choose from."
"It's a decent sized store with lots of options."
"The staff at this store are very helpful and the selection of stock is extensive."
Cons:
"Bought a cake that was 6 WEEKS out of date at this Asda store."
"Have been there twice and both times have found food that is passed its sell by date."
"Most of the food i bought was nearly or extremely out of date."
"The clothes section looked more like a Saturday morning jumble sale with clothes all over the floor."
"Been to Asda in Poole Dorset today to buy some pyjamas but as always they have all the small sizes and don't cater for bigger people."
"All of the shelves were stacked with mold and the place smelt so bad."
"The shelves are quite often empty of Asda products."