Formula One Autocentres - Slough Reviews Summary

Customer Service

Pros:

• "The guys were communicative, friendly and professional and I was very happy with the quality of work."
• "Great centre manager, he was honest, willing to help where he could."
• "The staff at F1 auto centre in Slough were great."
• "Manny was polite, transparent and helpful."
• "Really helpful staff, my visit there was a joy."
• "Excellent customer service from Drew. Kept me updated at every stage of the progress of my car."
• "A very professional team and I would recommend everybody to go to F1 in slough."

Cons:

• "The staff are rude and arrogant and extremely unprofessional."
• "Terrible service - unprofessional."
• "Very unprofessional team....I never returning there."
• "Quoted me an astronomical price to try rip me off."
• "Very rude as well."
• "The Worst customer service I ever experienced in my life. Mr Terry charged me for something which I did not ask him to do."
• "Please avoid this place very unprofessional."

Pricing

Pros:

• "Good thing is that prices are very competitive."
• "Tyres fitted at competitive prices £50 less than, other companies I had phoned."
• "Everything done within an hour. Great service and great prices on budget tires as well!!"
• "A great range of tyres on offer at price beaten and priced matched prices."
• "Found them to have the best price online for runflat tyres."
• "Very competitive price, under £35 which is good."
• "Easy Web purchase of MOT test at a great price."

Cons:

• "The price on the pads was not competitive."
• "They stole the locking wheel nut from the car and asked my dad to pay them £150 just to break the nut."
• "Quoted me an astronomical price to try rip me off."
• "DO NOT USE THIS COMPANY their prices are extortionate."
• "The formula 1 centre in Slough was asking for £42 for this to be fixed, which is a ridiculous price for changing two small bulbs."
• "Then charged £40 for tracking after being told it was £33!"
• "Their price was £240+ to replace and fit."

Professionalism

Pros:

• "The guys worked together as a team to rectify the problem and changed my brakes too."
• "Formula one Autos corrected the mistake by using precision balancing."
• "Professional and polite staff who the took the time and trouble to then explain and show me that the front brakes on my daughters car were fully serviceable."
• "I visited the slough branch this morning for a wheel alignment and tyre change very pleased with the interaction and professionalism of the staff."
• "MOT experience was excellent, a very helpful explanation and advice from (Roger) at the Slough Branch."
• "Operated a very busy business in a professional manner."
• "Quick MOT and Maj. Service revealed service oriented attitude and knowledgeable staff."

Cons:

• "So, as well as shoddy garage guys they are also liars."
• "The whole vibe of this place is dodgy."
• "Con Artist Autocentre......(They sell things that you wont even need)"
• "I feel like F1 autocenters may not have the qualified mechanics they claim to have or they are just blindly conning innocent people."
• "Whilst I was there the employees of One formula one auto centres were also smoking inside the garage which extreme fire hazard."
• "You would not believe the staff here are 'qualified' as they are more qualified in selling lies."
• "I must say one of the worst customer service in UK."