Pizza Hut Restaurants Reviews Summary

Food Quality

Pros:

• "Nice choice of food and quite good value."
• "It's Pizza Hut. Obviously the pizza is pretty good."
• "I ordered the stuffed crust margherita and it was delicious, soft and juicy."
• "Plus the food was brilliant, we both had individual pizzas, and they were nice, hot and delicious."
• "Tasty pizza and variety of fresh salad being topped up regularly by staff."
• "Food was pretty quick, hot and tasted good."
• "The food was delicious and fresh as well as came out in a timely manner."

Cons:

• "We had pizza to share which we hardly ate as it was super super thin and burned."
• "The pizzas were super greasy with low quality ingredients."
• "Pizza was chewy, children's meals were tasteless."
• "Very disappointed with the pizzas ordered a meat feast and a margarita both large for sharing... And for £55 this is legalised extortion."
• "The mozzarella sticks tasted the same as supermarket bought frozen ones."
• "Some of the food wasn't great."
• "One tasted like it had been on a shelf for a week or so."

Service

Pros:

• "Booked for my sons birthday. All went great. Staff they have working there are professional and helpful."
• "Great service free salad bar with your main meal plenty of drinks out the machine as much as you like."
• "Nice to see the staff smiling when dealing with customers too."
• "The Manager and his team work really hard to ensure everyone is well catered for at this restaurant."
• "Manager, Dan, was particularly attentive and responsive to our tailored requests."
• "Staff were very helpful at this Pizza Hut."
• "Excellent service from Dave, very knowledgeable on the allergy information for the food they serve."

Cons:

• "But the service in this place was RUBBISH."
• "The service was rude."
• "Took ages to attract waiters attention to pay."
• "Service here is strangely bad. With an empty restaurant you would expect better."
• "Will not be returning, and looking at some similar reviews, neither will a lot of people."
• "The service was the minimal they could get away with."
• "Terrible service I don't understand why it can't be how it used to be with someone actually waiting your table."

Cleanliness

Pros:

• "The place is clean and tidy. Social distancing measures in place."
• "The restaurant was spotless as were the toilets."
• "Cleaniness was very good with staff on point."
• "The entire restaurant was immaculate and the atmosphere was warm and welcoming."
• "Restaurant was clean and toilets were good too."
• "A nice relaxing meal in a clean, tidy, well maintained restaurant, with good disabled access."
• "Pizza Hut pizza is my favourite pizza so a little biased there. The pizza was good quality as you should expect from this chain."

Cons:

• "The place is dirty, bits of food on the floor, cleaning sprays and cloths unused on the bar."
• "The place was dirty, sticky and smells like a kids soft play area."
• "Many of the tables are not cleared."
• "The biggest negative has to be the state of the toilets here."
• "The restaurant was a mess that the staff kept adding to instead of cleaning away."
• "Toilets were disgusting the floors were so wet it was a hazard."
• "The state of the premises was very bad especially the salad bar."

Value

Pros:

• "Kids ordered from the older kids menu and the pizzas were a lot smaller than expected with not much cheese, however the price included drink and dessert do it was good value."
• "The buffet bundles were the perfect choice so that everyone could have exactly what they wanted food and drinks-wise."
• "Good deal they have now with buffet dessert and drinks."
• "Always go here after going bowling or to the cinema as my town doesn't do the BBQ Americano which I love."
• "Good buffet service. All you can eat."
• "Always do takeaway and never have to wait too long."
• "Tastiest gf pizza I've ever had."

Cons:

• "Prices!!!!!!! Omg insanity....£30-£40 for just a pizza!"
• "Pizza's are double the price of what they used to be."
• "Well it's no secret that Pizza Hut is overpriced, and that continues to be the case."
• "For a sharing pizza it came to around £50 and now they're not doing refillable drinks it would be even more."
• "Very pricey for a family of 6."
• "My only gripe is how expensive it now is, over £60 for a sharing pizza, an individual pizza and drinks."
• "Very overpriced chain pizza place. Extremely loud and children run the place."