PureGym London Bromley Reviews Summary

Equipment and Amenities

Pros:

• "The equipment and amenities at this gym are top-notch."
• "The equipment has perfected maintenance and they fix not working machines super quickly."
• "Facilities are in good condition."
• "Decent range of equipment, generally pretty clean."
• "Gym is clean and spacious with good ventilation to prevent the humid and smelly air."
• "Have all the main machines plus weight machines and free weights."
• "The gym facilities are good with lots of weights for all levels of fitness."
• "Great choice of equipment and the staff are helpful and friendly."

Cons:

• "Visited on a free day pass last summer, and upon visiting again today the place is still in the same lame condition."
• "I started to notice a deterioration in quality, both in the equipment and the overall experience."
• "So many locker doors do not close securely. Many are damaged."
• "The gym doesn't have enough free barbells, weights and needs more squat racks plus area to use them."
• "One floor is entirely windowless with no natural light."
• "Most of the equipment is out of order, and most of the most are been like for more than a month."
• "The gym is massive but the space is so badly used."
• "Terrible Gym is not worth the money I’m paying, Im going for 6 months to this Gym at least 6 of the machines are not working."

Staff and Customer Service

Pros:

• "The friendly and knowledgeable staff are always there to assist, offering guidance and support when needed."
• "The staff is nice and friendly and the people working out there are very respectful."
• "Vast array of (clean) equipment, along with staff who promote a respectful gym etiquette amongst the clientele."
• "Friendly staff that are very helpful with any of your needs."

Cons:

• "It's hard to find staff immediately when you need them."
• "There is no one onsite when you walk in and they don't answer the call button."
• "Hardly any equipment or only one of each so it’s impossible to get on anything."
• "Tried to get a tour of what the inside was like, rang the buzzer for assistance several time for 15 minutes and no-one came down."

Cleanliness and Maintenance

Pros:

• "It's a nice place to workout in. Everywhere is spotlessly clean."
• "Cleaning staff are hardworking and gym is pretty clean."
• "Very clean, new equipment."
• "Men's changing room usually kept very clean."

Cons:

• "The air is back to being stuffy so maybe the same staff have stopped cleaning the filter of the air conditioners."
• "The cleaning station - of the four paper dispensers, there’s generally only ever one with any paper in it."
• "For more than one week there has been no hand soap in the men’s toilets."
• "The changing room always smells weird as well...?"

Accessibility and Convenience

Pros:

• "24*7 operating hours are a real convenience, especially for those with busy schedules."
• "The price is fair and you can access to many fitness classes in the studio."
• "Open 24/7. Good equipment and large floor space."
• "PureGym Bromley is easy to get to by Public Transport or Train."

Cons:

• "The gym tends to be crowded most of the time, which can sometimes be challenging, especially during peak hours."
• "The lockers are not in good condition and not so safe."
• "Literally only like 10% of the locks seem to work!"
• "Parking not close by unless Waitrose carpark is used (1.5 hour max stay)."