Jack's Gelato Reviews Summary

Flavor Variety and Uniqueness

Pros:

• "The flavors here are nothing short of culinary artwork, like White Miso-Honey or Apricot-Mezcal."
• "Roast peanut butter was sold out. Savory ice cream works! Bacon flavor melted in my mouth."
• "Salted Oreo isn’t really salty. More like ordinary cookie and cream. The honey comb is surprisingly nice."
• "Heard miso is also tasty. I’ll be more adventurous next time."
• "Tried a few and decided to try some unusual flavours like gooseberry sorbet and coconut, ube & raspberry twirl."
• "The menu changes everyday and customers are welcome to try the flavours before buying."
• "Amazing authentic gelato just like in Italy. They always have some interesting unconventional tastes."
• "Fabulous ice cream with interesting flavours. The dark chocolate with sea salt was divine."

Cons:

• "Mediocre texture compensated by adventurous combinations… lacks the richness of proper gelato."
• "Both sea salt dark chocolate and damson cherry are rather flavorless today."
• "Interesting tastes but the flavoring can be quite artificial."
• "Salted Oreo isn’t really salty. More like ordinary cookie and cream."
• "Tastes ok, but not as good as the gelato I had in Italy. £4.5 for 2 scoops."
• "The ice-cream was nice but not the top class. Tried coconut cardamon flavour."
• "Possibly one of the worst ice creams I've eaten. Mint was not minty and it had lumps of ice crystals."
• "Given “coffee” ice cream that was literally just plain flavoured ice cream with no flavour."

Service and Staff Friendliness

Pros:

• "This guy behind a counter explained ice cream flavours with cheerful willingness. Great service."
• "Every member of staff we encountered was awesome, so sweet patient and kind even on really busy evenings."
• "Super nice gelato and sorbet. Staff were super friendly too 😋."
• "Really good place with friendly staff. Ordered ice cream in advance so we don’t have to wait."
• "Amazing guy, fantastic gelato and great flavours - there is always something new and unusual worth trying."
• "Very good quality and creative gelato flavours. Everything is made right on premises using the right equipment."
• "The service in this place is amazing despite how busy it gets. Especially from Peter, Izzy and Charlie."
• "Service is great and they are super quick considering the long queues in the weekends."

Cons:

• "Gorgeous ice cream, rude staff."
• "Went here but unfortunately the cold service from the young blonde boy who served us was a big let down."
• "Amazing gelato but rude staff left a bad taste in our mouths."
• "While looking at the menu deciding what I wanted, the girl rudely said she can’t read my mind."
• "Ice cream was nice, just a shame the staff that serves us was rude."
• "We walked in so excited but the girl that served us was unnecessarily rude and dismissive with eye rolling."
• "I was in the queue and they did let everyone in unless me, telling that they have to close at 11pm."
• "I can't believe people were queuing for this, in the end I had to throw mine away."