Snugburys Ice Cream Reviews Summary

Ice Cream Quality

Pros:

• "Lovely icecream, rich, smooth and creamy."
• "The quality of the ice cream truly stands out, making it a worthwhile indulgence."
• "Every flavour I've tried over the last few years has been delicious!"
• "Massive scoops, lots of different flavours, really tasty, worth driving to the place!"
• "The most delicious ice cream I have ever tasted."
• "Absolutely delicious ice cream!!! It is a real treat!"
• "The ice cream is to die for! Really tasty and creamy and just yummy."

Cons:

• "The Ice cream was okay I had a triple scoop and chose three different flavours my initial thoughts were I am enjoying it and it was nice but it did lack a little flavour."
• "Honestly you will experience tasteless ice cream that doesn't actually contain any cream (just milk products)."
• "We tried four flavours, but they didn't stand out as a wow."
• "The ice cream lacked flavour and was well overpriced @ over £9 for 2 double scoop waffle cones!"
• "For the price I expected delicious, creamy, smooth ice cream, but the reality is it’s on par with supermarkets own brand."
• "Honestly.. this ice cream .. isn't very good! 😬.. sorry but the flavour just isn't right or pronounced enough in any of the many many options."
• "Lovely meadow walk, friendly staff but although we had different types of ice-cream they both lacked flavour."

Service

Pros:

• "They have a lot of quick working staff who are very efficient, it is worth the wait."
• "All the staff members were so kind and lovely."
• "The staff are wonderful."
• "The staff at Snugburys is efficient and ensures that customers are served promptly."
• "Always friendly and quick service as the queues can be huge on sunny days, weekends and kids holidays."
• "The member of staff who served me was a total sweetheart and had a warm smile which was so welcoming."
• "Amazing ice cream and absolutely stunning customer service. Totally faultless."

Cons:

• "Stopped of for a ice cream this morning, unfortunately the two young lady’s chose to ignore us."
• "We were extremely disappointed that when we went to your van at the Lifeboat Road National Trust car park, Formby, on a very busy, hot afternoon today to buy ice cream we were told by your three representatives (who were standing eating ice creams themselves!) that they were 'taking a break' and told us to come back in 20 minutes."
• "Went in after they opened, but the staff were not exactly friendly."
• "1st visit. Lovely ice cream but served by a very rude lady."
• "Service seems to be an alien concept to the staff - the scowling lady who served us looked physically incapable of smiling."
• "Unfortunately the customer service was terrible."
• "Still the same great Snugburry's ice-cream but we were served by someone who just didn't have much of a clue."

Facilities & Environment

Pros:

• "Beautiful wild flower walk that's FREE !!"
• "Lovely surroundings with farm animals to view and scenery to suit all ages."
• "Stunning views, great little animal attraction and distraction for kids!"
• "Clean, well maintained public toilets and plenty of parking with a good area for dogs to stretch their legs."
• "Ample car parking, wonderful and child exciting grounds with the most enormous hay bale based BEE."
• "Fantastic collection of ice cream in clean and pleasant surroundings with friendly staff too."
• "Beautiful place! So many seasonal activities going on- definitely a place to bring the little ones!"

Cons:

• "Parking for us was difficult due to how busy it was."
• "Great ice cream and area, but no seating anywhere, people have to stand around with ice cream dripping all over the ground."
• "I was surprised they had nothing else to do here. No cafe, no play equipment for children, nothing."
• "Only downside was my car got vandalised so shame there's no camera's in the car park but in no way the fault of Snugburys."
• "Only criticism is the narrow entrance/exit."
• "No toilet facilities despite being really busy and having to queue over half an hour to get ice-cream."
• "The benches outside the shop are only accessible over cobbles which is a nightmare to get a wheelchair over."

Value for Money

Pros:

• "I guess a little bit expensive but with it in my books."
• "Good value for money, with a double scoop cone costing £3.10."
• "It's reasonably priced too!"
• "The price was very very reasonable."
• "Price is amazing for the quantity and quality of ice cream."
• "We thought it value for money!"
• "The prices are pretty reasonably considering the quality and portion size."

Cons:

• "I still do believe the ice cream is quite expensive for what you get, especially if you have more than one child to buy for."
• "Big warning though it's not cheap!"
• "A double scoop cone which is a generous serving and is really delicious ice cream is £4.10 that's a bit much."
• "Purchased two 750ml tubs directly from their shop for £15. Priced at £1 per 100ml I expected to be wowed by the flavour but I wasn't."
• "If you are a Diabetic stay away they DO NOT do a sugar free ice cream."
• "Should you really wish to waste an hour of your time and the best part of a tenner for a couple of large cones then go here."
• "I don’t get the hype over this place, yeah the staff are nice, but I need more than nice staff if I’m paying over 7 English for a tub of ice cream."