Miller & Carter Haywards Heath Reviews Summary

Service

Pros:

• "It's always been excellent at this particular M&C. Great service."
• "Service was friendly and helpful, if occasionally over familiar."
• "We had Georgia has our server tonight and she was lovely."
• "The staff were very friendly and patient."
• "The cosy atmosphere and friendly staff were a welcome bonus."
• "Lovely evening, great staff and meal."
• "Staff great will certainly go again and again."

Cons:

• "Service was friendly but not terribly professional."
• "Extremely rude and unprofessional staff."
• "Unfortunately the restaurant was too busy for us to move."
• "Service was swift and the food tasty and enjoyable."
• "Service horribly rushed, starter arriving mid-aperitif despite asking for it to come after."
• "The staff were barely sympathetic as they were dealing with additional complaints on other tables next to us!"
• "The deputy manager was so rude to us with his attitude."

Food Quality

Pros:

• "Celebrated my 50th birthday And want to thank the manager Joe and all his staff for looking after us and serving us our lovely food I have never tasted steak as nice in my life."
• "The chilli beef nachos, which were actually good."
• "Realty enjoyed our meal here. Three of us had the rack of lamb, and one of us had the salmon. The portion sizes were great and the food superb."
• "The food was amazing and the whole experience was excellent."
• "Visited yesterday with friends&family for the first time and we were blown away by quality of service provided."
• "The food was delicious as always."
• "The meat was cooked to perfection, tender, and packed with flavor."

Cons:

• "The mushroom starter my partner had was really watery and didnt taste of much and the sticky toffee pudding he said tasted like eating a dry loaf of bread."
• "Location is nice, starters were great, but each of our 4 mains had something wrong."
• "The Main and Desert were below average for how much we paid for it."
• "Very disappointed to have our rare night out ruined as the meal is not cheap but felt like I just wanted to eat as quick as possible and leave."
• "Pricey for what it is. We had a Chateaubriand which should be served flamed in brandy and carved at the table as you are paying for theatre."
• "However the steaks were really dry, cooked how we liked them but just really dry."
• "The steak can in two parts, the first part had a section of fat that ran right through it that made at least 50% of it inedible."

Ambiance

Pros:

• "Upon entering the restaurant, I was immediately struck by its cozy and old-style pub house ambiance."
• "A really pleasant atmosphere – upmarket without being snooty; it was nice to overhear snippets of family meetups interspersed with the usual chit-chat and date nights."
• "Lovely atmosphere and even a roaring fire!"
• "The establishment decor is lovely."
• "All in all it was a very relaxed and happy experience."
• "Lovely atmosphere, very friendly staff and efficient service."
• "Really good value for money with a relaxed atmosphere and excellent service."

Cons:

• "The restaurant is tired, the decor poor."
• "Atmosphere was very poor due to the fact, the place was cold especially for the older person."
• "This wasn’t a cheap meal even though 2 of us had the set menu."
• "The reason for giving 3 stars for the atmosphere is not due to the customers or staff, but the decor inside is very dark, which gives it an old-fashioned feel."
• "Just a shame there was no atmosphere at all. It was really subdued and dark which was a shame."
• "The air con was pumping out to an empty restaurant and was quite cold."
• "Tried to complain but this company does everything it can to avoid contact by email or letter, and their web complaint form is broken."

Value

Pros:

• "Recently we had our work Christmas meal and again I was suitably impressed. The Christmas menu was very reasonably priced and the food was again fantastic."
• "Thank you Miller and Carter, fantastic food great atmosphere, super clean."
• "They also have a great value lunch menu, 2 courses for 12,95£ or 3 courses for 15,95£."
• "Delicious food, real value for money coupled with excellent service."
• "The lunch menu was amazing value delivering delicious calamari that were large hoops, plump, delicate, cooked to perfection whilst still hot and crispy."
• "A perfect lunch at a very decent price."
• "We had the most amazing family birthday lunch.. 14 of us! The staff were really knowledgeable, efficient and friendly and we were all served our courses at the same time."

Cons:

• "This place has all the atmosphere of a Harvester but prices of the Ivy."
• "Pricey for what it is. We had a Chateaubriand which should be served flamed in brandy and carved at the table as you are paying for theatre."
• "Very disappointed to have our rare night out ruined as the meal is not cheap but felt like I just wanted to eat as quick as possible and leave."
• "Yes, it's pricey, did we get what we paid for, well no I don't think so."
• "The menu was confusing said that it was Sunday lunch 3 courses for £13.95 the bill came to £76.00."
• "Miller & Carter is not a cheap night out."
• "Should be half the price it is for what you get."