"The gradual incline pool merges with a standard lane pool so you get the best of both."
"First time going here, it was very clean and tidy, the changing rooms are new and good layout and plenty of big rooms for families."
"Well run. Swimming classes are enjoyable for children."
"After recent refurbishment they've got latest training facilities, big halls for classes."
"The gym however is excellent, absolutely huge and very well equipped with up-to-date and well maintained equipment."
"The pool is great if you have mobility issues like me where you would struggle to get up and down a pool ladder."
Cons:
"The changing area looked like it hadn't been cleaned in a long time: there was a strong smell of urine, the floor was filthy."
"The kitchen area is now closed."
"Should be shut down. The course is a hazard and trees are falling apart."
"swimming pool is usually always half closed off"
"The baby pool was closed so was the slide we asked if the floats were coming out the life guard said no."
"It's really dated, the changing areas are grubby."
"The mushrooms were broke the buckets were broke half the showers were broke half the lockers were broke."
Staff and Customer Service
Pros:
"Helpful friendly staff. Gym clean and air conditioned with all new equipment."
"The staff are fantastic and friendly."
"Staff were friendly."
"Staff very helpful in both the pool area and reception."
"The staff were so welcoming, friendly and helpful."
"Lifeguards were awesome. Really friendly to my 2 year old."
"The staff are friendly and are always ready to help."
Cons:
"Trying to cancel my son membership... just a rude unprofessional woman on the telephone sadly who states she the manager."
"The staff all looked as if they wanted to go home."
"Terrible smell of Urine in changing rooms and staff need to be managed on their people skills."
"Out of shape lifeguard had a bad attitude"
"Some rude and unhelpful staff!!!"
"The two staff on front desk were so rude and didn't even acknowledge us standing there for 5 minutes."
"Very rude member of the cafe staff needs pulling inline."
Cleanliness and Maintenance
Pros:
"Always feel safe when I go swimming here and that my stuff won't be touched."
"Good site, parking can get rather busy at weekends or peak times. Well maintained and clean especially in the changing rooms, studio rooms are well kitted out with Les Mills smart gear - very impressive."
"Very nice and polite staff. Changing room was very clean and tidy and staff cleaned the floors after each session."
"The pool is a great size and they manage the number of people well so it doesn't feel crowded."
"The place is clean and well kept."
"Lovely clean swimming pools."
"Very clean love the new rules of no outdoors shoes in the changing areas."
Cons:
"The changing rooms had a nappy bin with a broken lid that stunk real bad & the floors really wasn't clean."
"The pool area and toilets are never clean!"
"The whole pool looked grimy."
"The female toilets off the changing rooms STINK and are highly dirty."
"The baths are very run down and really smelly."
"The pool area wasn't very clean and there seemed to be a bad smell in there too."
"It's chaos trying to find a cubicle there is not enough for the amount of people coming out of the pool."
Accessibility and Convenience
Pros:
"On the 50 bus route."
"A great visit to Cocks Moor today. The manager showed us incredible kindness and generosity upon arrival."
"Good parking too."
"Loads of parking."
"It’s great to be able to book a splash session with my toddler and know that we don’t have to queue."
"Being able to book online is great."
"Great pool but given you have a time limit for the time in the pool so everyone comes out at the same time there aren't enough changing rooms to go round."
Cons:
"Travelled far to this swimming pool to be told that we couldn't go in for 40 minutes."
"Unbelievable that when trying to attend a womens only swimming class, advertised to make women feel comfortable and safe, that you can not gain entry without passing on all your personal details."
"Never again!!! Booked a waves&flume session and the flume was closed!"
"This leisure centre closes to the public at 4pm at the weekends, for private parties."
"opening hours are a joke closing at 6pm On a weekend"
"Arrived at two only to be told, on a school holiday they do splash days that Finnish at 3 pm and the pool closes."
"The shower facilities and changing area not great for the amount of people they have in the pool had to wait in line for the showers then to get a cubicle."