Festival Leisure Park Reviews Summary

Category: Leisure centre

Address: Festival Way, Basildon, SS14 3WB, United Kingdom

Phone: +441268330599

Rating: 4.3
based on 160 reviews.

Dining Options

Pros:

  • "A pretty good choice of restaurants with something for everyone available."
  • "Wide variety of different places to eat, including fast food and restaurants."
  • "The area has been really well developed over the past few years and the investment has really shown with new restaurants opening up such as Wagamama and Five Guys."
  • "The Chinese Aroma is fantastic! The food is excellent."
  • "So much choice for restaurants. One of my favourites is Coast to Coast for savouries and Sprinkles for desserts."
  • "Enjoy the Chinese buffet there, very good value for money."
  • "Food was then brought to us which was absolutely delicious."

Cons:

  • "The food options are pricey for what's on offer - it's good, not great."
  • "Went to Nando's with the kids. Wasn't too impressed as the chicken tasted like it had been grilled, then covered with hot sauce rather than grilled IN hot sauce."
  • "was here for meal at carvery.......not the finest but adequate.. the modern day equivalent to the greasy spoon....and the site of some spectacular and terrifying overeating."
  • "Cineworld is ridiculously over priced £11 for a standard ticket for one person?!"
  • "Festival leisure park is ok, but I had breakfast at Frankies which I would not recommend, the bacon was so incinerated it was impossible to cut and simply shattered."

Entertainment and Activities

Pros:

  • "Cinema and bowling great for a night out."
  • "This is a great place for some family time or couple time."
  • "Something fun for all the family."
  • "A great variety of places to eat and a good cinema complex."
  • "Best place for entertainment and drinks in the Basildon area."
  • "This is a Perfect place to go for an evening out, there's something for everyone."
  • "Everything here for entertainment...bowling, cinema, arcades, *mini golf* gyms, and huge selection of restaurants AND a 10 screen cinema.... love it here."

Cons:

  • "Stayed overnight in one of the hotels, very busy, extremely noisy, care of continuous boy racers, barely legal females out for a good time with an underlying aggressive atmosphere."
  • "Don't stay here if you want a quiet night's sleep."
  • "It’s chavtastic!! I guess if you want the cinema it’s ok. The bars are restaurants here are tacky and full of chavs."
  • "Evenings can be a bit of a nightmare at weekends with the club so close."
  • "Gets very loud and could be intimidating for young families on Friday and Saturday nights."
  • "Festival Leisure Park - or BasVegas as most people seem to know it - has plenty going on a lot of the time... But if you're going there after sunset, it can be a bit rough and ready."

Parking and Accessibility

Pros:

  • "Plenty of free car parking. Although there is a time limit it allows you to take in a film, bowl or try crazy golf and enjoy a meal in one of the many restaurants."
  • "Plenty of parking and a safe environment. Well maintained easy to get to."
  • "Parked easily enough."
  • "Parking was good, straight into a bay."
  • "There is a massive car park there so you will always find a space which is free parking."
  • "There is plenty of parking availability, including designated motorcycle bays."
  • "Large car park and generally easy to get to."

Cons:

  • "Bring money! Nothing here is free or cheap."
  • "The blooming parking is stupid! Why do you need stupid metal fences around posts?"
  • "OK but the management that set up the car park DO NOT drive that is obvious by the layout of the white lines the total lack of thought that has gone into it it becomes dangerous when the car park is full."
  • "Parking at peak times can be hard work, with a long walk from your car to the entertainment."
  • "The parking lot is absolutely huge, but the venue is so popular that it almost gets full at peak times."

Customer Service

Pros:

  • "Met at door and shown to table payment when leave at door."
  • "Service with a smile, also attentive!"
  • "Staff was extremely friendly and ready to help on anything like drinks etc."
  • "Staff was so nice as we had a flood at home we was so upset made as fell at home room was clean and the room bed was comfortable thanks again to the lovely staff."
  • "Had fantastic day with my twin granddaughters, they loved every minute of it, staff are all pleasant and helpful, good food at good prices, a worthwhile fun family day out."

Cons:

  • "Some of the staff's are very helpful but other staff are not."
  • "Disgusting customer service. Went to swim in the training pool with my dad and baby but he was told to leave due to his knee length shorts being too long."
  • "Will need to request my money back from the bank and will get my money anyway, but the service could be better."

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