Address: Unit 201, The O2 Arena, Peninsula Square, London SE10 0DX, United Kingdom
Phone: +442088535468
Rating: 3.7
based on 161 reviews.
Service
Pros:
"Service super fast so the perfect venue for pre show or pre movie dinner."
"I thought the service would be slow considering how busy it was but it was actually pretty quick, was in and out in an hour."
"Service extremely friendly and helpful. We were served quickly."
"Friendly, fast and attentive service even when it was super busy on Mother's day."
"The staff are nice and friendly."
"The staff seemed really enthusiastic at the start and the gentleman serving our table was welcoming."
"Service was swift. Alex and Valentina were really great."
Cons:
"Staff were busy. Not a great service."
"Service was seriously poor as servers were unable to bring the food together when we advised twice when placing the order."
"Firstly we Waited 30 minutes to be served and also forgot to bring out food that we had ordered."
"Overpriced and disappointing... service was slow and inattentive."
"The jolly waiter from the start had now turned into a stroppy teen, cleared the table one plate at a time and never returned."
"Terrible service. Waitress failed to tell us kids eat free before 4pm."
"The service is painfully slow, the portion sizes are extremely small for the price."
Food Quality
Pros:
"Absolutely delicious and well cooked food."
"The food arrived very quickly after that and it was delicious."
"The dishes were very tasty and their hot sauce has specific fruity flavor, you have to try it."
"The pineapple and tofu skewers were delicious."
"Had chicken skewers twice with some sort of homemade sauce which was amazing."
"I highly recommend their sugar and cinnamon churros with Nutella, that was the best thing ever."
"Very tasty! My wife and I both had the spiciest 5 wings and 2 sides meals, with guava mocktails, finished off with ice cream and churros for dessert."
Cons:
"However, I am extremely disappointed in the flame grilled chicken that was ordered."
"Food - average at best."
"The churrasco fried chich was really bad looking and tasting, it was fried from before and was very chewie so we gave it back."
"The nachos were horrific! Worst I've ever had."
"Absolutely terrible. Food is overpriced for the portion size."
"On a serious note the food was utterly disgusting so disappointed My burger was dry like sandpaper."
"The food it’s not taste or well prepared, it’s nothing like Brazilian food."
Atmosphere
Pros:
"Nice atmosphere, nice staff... good place for a meal before a concert."
"The atmosphere here is just wonderful! The live plants give a nice separation from the crowds but you’re still in the action."
"The smells are amazing and the atmosphere is perfect."
"I went there today for lunch with my friend. From the beginning I felt amazing atmosphere in this place."
"Although the atmosphere and ambience was great, including the selection of music blaring through the speakers."
"On behalf of my mum and her friends, she wanted me to rate this place highly, given their experience yesterday evening, with great food, drinks and a generally nice atmosphere."
"Calming bossa nova sets a great armosphere and very spacious with an upstairs area for dining too, meaning you're guaranteed a table."
Cons:
"Maybe looks nice outside/inside but that's it."
"It was SO busy, they let too many people into the bar area, you couldn't walk around the place to get to the toilets upstairs."
"The meal was just dumped on the plate which was not really a plate."
"We were surprised to see staff were in fancy dress for Halloween... Poor taste comes to mind!"
"Would never go there again, £150 totally wasted!"
"Not recommend at all. If you don’t want be hungry before event. Don’t come there."
"Seated quickly.... however the was by the corridor to the toilets and had to move several times to let people past to you the toilets."
Value
Pros:
"The menu caters for all diets, I tried the plant based Hot Pot curry option and it was flavourful, great value and decent portion!"
"Guava bbq chicken and a quarter ribs on the side with two regular sides very delicious and reasonably priced at well under £20."
"For the region the prices are very good, especially because the quality of the food is also very high."
"Gteat food and service. They know you're popping in before a gig and don't hang about getting you seated, taking or delivering orders."
"To my amazement, the voucher menu options tasted really good."
"Great food. Great flavours."
"Cocktails were lovely specially the strawberry caipirinhas."
Cons:
"Overpriced and tiny portions."
"Such small portions for what they charge! Pitiful portions in fact."
"The cocktail selection was disappointing! A lot of pineapple in the choices."
"The prices are too high for what they serve."
"Quite pricey for what you get."
"The place is very overpriced with nice decorations."
"A dry butterfly chicken breast was £15 on its own. Then you have to add any sides which were also extortionately priced."
Customer Service
Pros:
"The staff are wonderful as is the venue."
"The staff were very friendly and willing to help out when needed (which I needed to get another menu)."
"The staff were really helpful and chatty."
"The staff was really nice and friendly! Thank you guys!! :)"
"Fantastic service, plenty of staff who all knew their roles."
"The blond waitress (we don't know the name) was nice and understood us."
"A female member of staff arranged for our food to be redone."
Cons:
"The 2 stars first of all to the receptionist lady no welcoming and with attitude not wanting to even speak."
"Staff were very unwelcoming and unfriendly."
"Bad service from the bartenders, attitude is very bad."
"The worst service ever. No one cares when you walk through the door!"
"Was served poorly by the women manager on shift (8th June 4:30pm), very rude and refused the sale of lunch time deal to force us to spend more money."
"Then when it came to order drinks the waitress was extremely rude and made no effort to make any sort of conversation, this made us feel very awkward."
"Despite the shocking service we were charged a service charge of £17.05."