The Rose And Crown Reviews Summary

Atmosphere & Decor

Pros:

• "The place itself is really nicely decorated, great atmosphere."
• "Real country pub feel but with service and quality of a gourmet restaurant."
• "Beautiful interior - very homely - staff very welcoming & nothing too much trouble."
• "A very nice restaurant with a large variety of food and drinks... it feels just like a nice place to be at in general."
• "Lovely location and building."
• "A nice pub and pleasant ambiance."
• "A really cosy atmosphere in the place."

Cons:

• "The rustic dining tables have slots in them full of food."
• "The storm damage on the garden/carpark looks very untidy."
• "I find it dark inside and not keen on the food."
• "It was very cold in the dining room!"
• "The dining room was a little cold."
• "Plus the table we were on was right next to the toilet door so every time the door opened there was a very chilly breeze."
• "The cleanliness of the table we sat on was put into question."

Service

Pros:

• "The atmosphere and service were good."
• "Once seated our order was taken very quickly and the food was excellent."
• "The young waitress that served us, was incredibly apologetic about these issues and extremely polite."
• "The staff were fabulous."
• "We were served by Matt who was very attentive and really looked after us."
• "Lovely waitress Kristel very smart and polite."
• "Very impressed with how attentive and polite the staff were."

Cons:

• "Casual attitude of staff who were stood talking in groups."
• "Bar service was ridiculous, waited for 10-15 minutes just for people after me to get served, even when the bar was empty."
• "Disorganised staff, took over 15 mins to take our food order."
• "Some of the staff are unhelpful and rude."
• "Service was a little slow with the younger members of staff stood in groups talking."
• "We ended up waiting over twenty minutes for our drinks while staff gossiped."
• "Service was very slow, food was very hit and miss with some food inedible and others really nice."

Food Quality

Pros:

• "Food as usual is great and staff are really helpful with any special requests."
• "Food was beautiful."
• "Had the most amazing steak, cooked to perfection."
• "The flower pot dessert is the most enjoyable dessert I’ve ever had!"
• "Our mains were lovely, and so was the desserts."
• "Seabass was really tasty."
• "The beef rib. It was beautifully cooked and presented."

Cons:

• "The calamari was chewy and just awful."
• "Got a few very wet tasteless prawns on a bed of lettuce with a dollop of mayonnaise."
• "The lamb was so chewy and undercooked."
• "Very expensive meal for 2 slices of beef and Yorkshire pud."
• "Bland and disappointing festive food."
• "The camembert sharer for our starter... was extremely runny and the smell was very strong of ammonia."
• "The calamari was dry and flavourless & the chicken wings were tiny & dry."