Running Hare Reviews Summary

Food Quality

Pros:

• "The food was really nice."
• "The meals were brought out in a timely manner and tasted lovely."
• "Food was piping hot."
• "The food was beautiful, we had Carvery and the meat was just perfect, lots of veg varieties and the roast potatoes and parsnips were amazing."
• "The food was well prepared and presented and was a delight to eat."
• "Food was brilliant hot & great quality."
• "The food was excellent, especially for a carvery. It was hot and fresh, and we had decent portions of meat, too."

Cons:

• "Then when served got hit with £12.40 for a large Rose wine and a pint of San Miguel. Chose 2 regular carvery’s which were dreadful, tasteless and cold."
• "Food was dry and rubbery and gravy was super watery."
• "Large chunks of carrot were hard, as were florets in the cauliflower cheese."
• "One of the steaks was really overcooked."
• "Forks had food on them from previous users which is just gross."
• "We both had the carvery yesterday and it was the worst carvery we have had in a long time. Everything was warm, potatoes were that hard they wouldn't cut, meat was just bits, pigs in blankets old and dry gravy cold."
• "But, it was the worst carvery I have ever eaten. Dog ends of beef and the chef said there wasn't any more. Turkey dry. Vegetables and roast potatoes cold. Gravy lukewarm."

Service

Pros:

• "The staff are very pleasant and helpful."
• "Our waitress ALYSHEA was outstanding and made us feel very welcome."
• "Staff were very attentive and Service was really good nothing was to much trouble."
• "Staff were attentive without being intrusive and always extremely friendly."
• "Wonderful staff, everyone we spoke to was helpful and really made our trip so easy."
• "The staff are polite and friendly."
• "The staff make it such an enjoyable experience...they are helpful...polite...attentive and professional."

Cons:

• "Service was slow, they got both drinks and food wrong, there was no check back to get the situation rectified and no server round to get the bill."
• "We also asked for a Manager to come over to the table, and they never came over AT ALL the entire Hour."
• "Staff were very abrupt when ordering food."
• "Had a nice lunch with two of our grandchildren. The only problem encountered was the barman who took my food order. He obviously wasn't familiar with the menu so it was quite frustrating for me to get my order right."
• "Service wasn't that good though, empty plates not cleared away we ended up doing it ourselves."
• "Waited at the bar for a drink for approximately 25 mins whilst another customer was ordering for a party of 20! Only 1 member of bar staff on a busy Sunday afternoon…."
• "Unbelievable service, no communication between staff."

Atmosphere

Pros:

• "Nice place fairly busy, lots of children."
• "The food is always delicious, the staff are friendly and have good humour and the atmosphere is perfect for family orientated meals with children."
• "I'd give it 4 stars for atmosphere but the way the staff handled funny customers just kept everything on a nice, peaceful and relaxing level."
• "The place itself is clean, warm, welcoming and homely."
• "It was busy yet it did not feel overcrowded or too noisy."
• "The Running Hare was exceptionally busy with car parking difficult to find. Despite this the service was exceptional and the food and drinks served quickly."
• "We had a fantastic time and all the staff looked amazing in their costumes."

Cons:

• "Atmosphere for me was simply too busy, but that's just me."
• "We enjoyed the meal and drinks but were a little disappointed with the atmosphere due to everyone clearing everything away around us as we were eating our meal."
• "The good points were, atmosphere was OK. Seating was comfortable. Drinks were cold and fresh. The bad points were, carvery vegetable selection very poor. Stuffing was not nice. The table felt sticky. Staff weren't very engaging."
• "Went here for a carvery and at first, it seemed okay, although the app/website wasn’t working, and I had to pay extra for gluten-free because the regular gluten-free wasn’t on the menu, this was later resolved by a very friendly member of staff, but after we ordered we were immediately, bombarded with foul language, loudness, and rudeness from the traveller community."
• "It was okay as far as pubs go, some customers were overly loud and the food was nice but could have been better."
• "Food great service good but the atmosphere was terrible trying to eat my dinner and there was a large family group sat at the table with a young baby (child) screaming it's head off all the time."
• "We came for the kids Halloween party and we were not disappointed! The food came very quickly and the carvery was delicious and hot."

Value for Money

Pros:

• "A full roast with two meats for £8.00 is fantastic in my opinion."
• "The carvery was fresh with a good selection of meats and veg. All food was delicious and great value for money."
• "Great value for money too."
• "The price I felt was well worth the food we had was actually quite shocked at how low the price was."
• "Very well run place with great staff."
• "The food was lovely."
• "Such good value as those in our party with smaller appetites were able to have a small plate while the medium plate was fine for the rest of us."

Cons:

• "Then when served got hit with £12.40 for a large Rose wine and a pint of San Miguel. Chose 2 regular carvery’s which were dreadful, tasteless and cold. All in all possibly the worst £37 I have ever spent."
• "One small slice of Gammon very chewy and one small slice of Turkey was not what I would call value for money for a medium plate as it was the same size if not smaller than the small plate."
• "Went for the Sunday carvery on the 3rd sept. Ate indoors. Food was normal, drink was an expensive £5.45 a pint... AND the two, cheeky, plump, brown rats in the astroturfed beer garden were looking for scraps, just as it was going dark."
• "One criticism - do the prices of raw materials and labour costs really ramp up 25% on a Sunday (otherwise how would you explain the price differential on the carvery compared to other days)?"
• "Went for small carvery on Sunday which had now gone up to £10.49 for small plate."
• "So price has gone up but quality has fallen."
• "The only thing I was a little disappointed about was that we couldn't use our blue light discount because of the bank holiday."

Cleanliness

Pros:

• "The place itself is clean, warm, welcoming and homely."
• "Place was clean, toilets were nice."
• "The staff were pleasant and helpful, the place was clean and tidy very enjoyable."
• "The staff were welcoming and the whole place was clean."
• "Toilets were clean, inside was clean and tidy, and outside in the sunshine was very nice."
• "The whole place was clean."
• "Very well run place with great staff."