Delta Hotels by Marriott Northampton Reviews Summary

Room Quality

Pros:

• "The bedrooms are large with everything you would want for your stay."
• "Bedroom clean and spacious with a very comfortable bed and good choice for breakfast."
• "Really thought Deluxe room and kingsize bed were very good."
• "Rooms are well sized, temperature control in room, decent black out curtains, comfy beds and good TVs with hdmi capabilities."
• "Room nice and cool."
• "Room is spacious and bathroom is really big!"
• "The room was spacious and ideal for getting wedding ready."

Cons:

• "Messed up my room bookings, had a smaller room and bed to what I had paid for."
• "The room was very basic with no tea, coffee, sugar or milk and dirty towels. The bed was rock hard."
• "Additionally our bedroom faced onto the bypass and it was very noisy due to the volume of traffic using the road."
• "The room is a sea of red and gold and the whole hotel is extremely dated."
• "I had room 222 - things I noticed - fittings loose, bath/shower trim coming apart, mould in the shower, tiles not fitted properly - in fact sharp corners on the floor, toilet cover obviously been removed but wasn’t replaced properly."
• "Bed was two mattresses put together creating an uncomfortable divide. Mattress was very hard and quilt was thin."
• "I could not sleep on the mattress (2x single mattresses combined) as they were both of a different gradient."

Staff and Service

Pros:

• "Incredibly friendly staff, who always seem to be willing to go the extra mile to satisfy your needs."
• "Staff were absolutely wonderful!! Without exception they were polite, helpful and very very friendly and professional."
• "Every single member of staff were helpful and went above and beyond the call of duty. 11 out of 10."
• "Special mention to Alisha on reception who sorted out a minor wrinkle we had with the bath plug, Alisha was professional, courteous and efficient."
• "So much appreciation for the attention to detail and alertness of the staff."
• "All staff were friendly and so helpful, especially as we were vegetarian and gluten free diets and stayed for 3 nights."
• "The staff did everything possible to help relax and enjoy the stay."

Cons:

• "The girl at the desk was a disgrace she wasn't welcoming."
• "stayed last night. very nice room and comfortable bed but was disappointed by receptionist who booked us in and out. She gabbled details of hotel to us. Did not make eye contact and just waved towards room area. I was not impressed. she needs people skills training."
• "The issues are always with the staff, mainly those manning the front desk."
• "Never again would I stay here! It was an awful experience. The receptionist was rude and totally unhelpful."
• "Although the staff were concerned and attentive, it was worrying that they did not have a first aider on duty."
• "The one thing that let them down were the two obviously supervisors who never seemed to be in the room to oversee everything."
• "I was astonished to find that my room had not been serviced."

Food and Dining

Pros:

• "Lunch was equally as impressive in the 'Cast Iron' restaurant."
• "The breakfast buffet was very good and had a nice variety."
• "The food in the restaurant was very good."
• "Food really good dinner and breakfast."
• "The food was lovely and vegetables were cooked not thrown in hot water and removed like some big hotels in London does at Xmas party."
• "The food nicely prepared and delicious."
• "Both meals were far better than expected, service very friendly and we found the drinks similarly priced to our local pub."

Cons:

• "The dinner was extremely disappointing and far below what I expect in a 4-star hotel."
• "Boring choice of sandwiches."
• "Wouldn’t dine there as menu is grilled meats mainly and very dreary dining area had a chicken mayo sandwich at bar are, served with awful cheap coleslaw and had to pay £8 won’t do that again."
• "The banquet food was some of the worst I have had at any hotel."
• "our experience was spoiled by the intermittent availability of hot water and the poor quality of the food for our room service dinner (everything overcooked)."
• "Food was slow to arrive and bland."
• "The risotto was served in a bowl which was half full of oil. The entire risotto was soaked in oil and therefore inedible."

Location and Facilities

Pros:

• "Hotel has great leisure facilities and clean."
• "Good location as off main road, but surprisingly very quiet with greenery and woods to look at."
• "Hotel located in good location for Brackmills trading estate."
• "The leisure center is included in the stay, with a small pool (not quite suitable for lengths), jacuzzi, sauna and steam room and a decent sized gym."
• "The suite was a level down to reception so on ground floor, it had it's own private jacuzzi."
• "Lovely location with plenty of outside space."
• "This hotel was located just off the local motorways and was a sensible 15 miles from Silverstone for the venue the next day."

Cons:

• "I would like to have seen a few chargers installed for electric vehicles such as my own car which would’ve been very handy following our 200 mile journey."
• "All a bit of a show - the reception and bar and restaurant hark of being done up but afraid the rooms, corridors and general quality of the place was poor."
• "Should be a nice hotel but can't recommend - falls short of Marriott's standards elsewhere."
• "Only good thing is it is easy to find from the motorway."
• "Hotel a bit outside Northampton and without public transport to the city."
• "The 'garden' view is part of the massive park so SECURITY, no!!"
• "The hotel looks like it’s currently being refurbished which whilst wasn’t disruptive, does mean you’re walking through a building site."