Address: Pembroke Rd, Ruislip, HA4 8NN, United Kingdom
Phone: +441895623443
Rating: 4.5
based on 135 reviews.
Customer Service
Pros:
"It is nice to find a car garage with integrity and willing to go the extra mile."
"Sadie was brilliant and really knew her job."
"Staff were friendly and professional and the price was very reasonable."
"Thanks to Phil and Cecil from the centre who were able to arrange the full inspection and repairs the same day."
"Fantastic service here at Kwik Fit Ruislip Manor; very quick and efficient, polite and very helpful staff."
"I was 7 minutes late and they were flexible and polite. The person that checked me in was informative. Car was ready in time."
"Sadie at reception was very efficient, friendly and fun."
Cons:
"Kwik Fit need to replace or retrain the staff at this branch! there is no customer service at all."
"Young kid in the reception just plainly not interested."
"Sorry if anyone planing to go there don’t as service is Rubbish... Very rude."
"However; my experience ringing the main - awefully long winded main helpline was bad."
"Visited to repair a punctured tyre. They clearly not bothered to do this £20 job."
"Don't bother going there."
"Rude staffs. I asked the person at the reception if the MOT is done. He didn't even bother to reply me."
Quality of Work
Pros:
"Whenever I needed my tires changed, they consistently did an excellent job."
"Due to efficient and professional work carried out by the customer centric mechanics."
"Take a bow Kwik Fit Ruislip... a fab, honest appraisal and a bill for £25, Thanks Kwik Fit and when I do need stuff sorted, I will repay your honesty by going back for sure."
"Phil and Kevin kindly checked it over for me."
"They are helpful to their customers and provide good value."
"To be fair, the quality of their work regards the tyre change and wheel alignment seems fine."
"Danny who fitted the tyres and did the wheel alignment was very professional."
Cons:
"They run a grand scheme of taking as much as they can out of you wallet."
"Now I know it wasn't there because I always check my car's paintwork before I drop it off for any kind of maintenance and this afternoon was no exception."
"Returned the car to them as there was absolutely no difference."
"Save yourself the hassle and money, do not go to Kwik fit, go somewhere else, independent garage."
"Went in for wheel alignment paid £75 for them only to fake it and not do the job."
"Seriously rude...didn’t even ask for my keys just opened his hand, took them and walked off!!"
"Have had my MOT done here for the last 2 years and received a reminder to book in. When I got there, they said the MOT can’t be done as their ramp is not big enough!"
Value for Money
Pros:
"I would definitely recommend them to everyone."
"Will definitely be returning in the future."
"I highly recommend Kwik fit Ruislip Manor."
"Excellent service from this centre. My thanks to Marcus’s honesty telling me that my front disc and pads do not need changing which saved me a substantial sum of money now."
"Very happy with the service, and good price too."
"Prices are also very affordable."
"The life time warranty of my brake pads was an added bonus that I knew nothing about, great service that I was really happy with!"
Cons:
"I agreed and after paid them 200pounds went to do welding in other mot center."
"They give discounts when you undertake repeat visits for service and MoT. Always end up paying for extra work and never within my original budget."
"This place is now terrible... they phoned and cancelled because they couldn’t fit it in... we were told they haven’t got the parts in to carry out the service."
"They printed my MOT and... charge of 17,5 pounds as i didnt come back in 24 hours what nobody told me."
"I was clearly quoted £55 for a new tyre and tracking, yet was asked to hand over £120 once at the till."
"Tyres are good if u book online only forbit anything else mechanical is double the price compared to other garages."
"Kept getting different prices. First it was £150 then £300 then £500."