Waterview Estate Agents Reviews Summary

Professionalism

Pros:

• "Max has been very professional, polite and responsive throughout."
• "Max was very professional, incredibly attentive, very proactive in pushing forward the very tedious process and nothing was too much trouble."
• "He was extremely professional and his in-depth knowledge of riverside properties made us feel we were in the right hands."
• "We dealt with Soren, Kirk and Max all of whom were highly professional and went above and beyond expectations to ensure that our property sale and purchase went ahead."
• "Kirk Smith of Waterview is very friendly and professional."
• "I really appreciate the dedication and the hard work Max Moralee, Senior Sales Consultant at Waterview, put in to ensure the sale of my property went through smoothly."
• "Soren Ravaux, the sales director of Waterview is exceptionally experienced and highly professional. His comprehensive knowledge of riverside property is second to none."

Cons:

• "WATCH OUT! Once these guys get your details they will be calling you every week to offer their sales facilities."

Communication

Pros:

• "Max was with us every step of the way with our purchase, supporting and guiding us through the process."
• "Throughout the process the communication was excellent and I was constantly receiving good constructive feedback."
• "Great service from Kirk Smith; he kept up communication across all parties over a period of 4 months during what was a pretty challenging sale."
• "Kirk has been great - always keeping us informed and he always gets back to us when promised."
• "Kirk’s honesty and professionalism throughout by updating me regularly."
• "We had regular phone calls giving details of follow ups and new introductions."
• "Every time I called there was someone there on the other end of the phone, always willing to help and answer any questions."

Cons:

• "WATCH OUT! Once these guys get your details they will be calling you every week to offer their sales facilities."

Customer Service

Pros:

• "The team Waterview were excellent to deal with."
• "Positive experience of Waterview, Kirk and team are very responsive and also understanding as you can’t always be available to speak to them."
• "Excellent service from Kirk & the whole team. Even through the covid pandemic - we managed to keep constant contact and exchange on our dream home without any delays!"
• "They acted promptly and efficiently and overall offered a fantastic service with regards to the sale of my property."
• "A hugely helpful and professional team there - so easy to deal with!"
• "Waterview is an outstanding estate agents with 5 star customer service."
• "The entire crew was extremely helpful throughout the process, handling all the unexpected incidents with great professionalism and care."

Cons:

• "WATCH OUT! Once these guys get your details they will be calling you every week to offer their sales facilities."