The Range, Northampton Reviews Summary

Category: Home goods store

Address: Unit 5A, St James Retail Park, Towcester Rd, Northampton, NN1 1EE, United Kingdom

Phone: +441604631271

Rating: 4.1
based on 154 reviews.

Product Variety and Selection

Pros:

  • "Definitely a bit of everything, from housewares to hobby supplies, DIY tools and supplies, groceries, dishes, cleaning supplies, educational projects, kitchenware."
  • "Fantastic shop not many staff. 2 people on the tills panicking because the queue is halfway through the store."
  • "A large two floor store with lots of good products at reasonable prices."
  • "There is a wide range of home decor items all being of good quality, the garden items are various from soil items to improve the garden at fair and competitive prices."
  • "I have bought a number of things from The Range and this wardrobe has to be my favourite so far, a great size and soft colour that goes with my colour scheme."
  • "As a guy who is into interior design I can vouch that there are some fantastic finds in here at very good prices."
  • "Brilliant find, you can get just about anything for the home and garden here, lovely lighting selection plus fab choice of mirrors and pictures at unbelievable prices."
  • "Nice range of items for home and garden. Iceland department too. We love the range of photo frames and kitchen items."

Cons:

  • "Awful service, awful selection. Was made to wait 15 minutes at the till to scan a can of Redbull."
  • "Staff not very help full. I was over charged on a few items."
  • "I like it here because they have awesome home decors."
  • "Lots of lovely things to see and buy in The Range. Unfortunately lots of items for sale in the Northampton store have no prices on them."
  • "Total joke, absolutely disgusting the way they are treating customers."
  • "Very busy, but the customer service from Lesa was fabulous."
  • "Poor performance. Things not priced and also in the wrong place with wrong prices."
  • "This place can vary sometimes they have everything that you want, the last time I went in they didn't have anything that I needed."

Customer Service

Pros:

  • "Very busy, but the customer service from Lesa was fabulous."
  • "A great space in which to shop. Lifts and escalators available for the disabled, the elderly, pushchairs and the lazy!"
  • "Convenient location. Ample parking. Friendly staff."
  • "The Range store in Northampton. There is a wide range of home decor items all being of good quality, the garden items are various from soil items to improve the garden at fair and competitive prices."
  • "Fabulous place to shop and currently displaying an array of Xmas decorations which the kids loved."
  • "Great rage and lots of cool and pretty stuff, but the prices on the shelves are different to the prices at the checkout."
  • "Staff always friendly , had lunch in the cafe not very good to say there was only two other customers in there."
  • "They have a fantastic range of goods... Hence the name. The thing holding back the 5th star is there are not enough staff on the floor."

Cons:

  • "Awful service, awful selection. Was made to wait 15 minutes at the till to scan a can of Redbull."
  • "Staff not very help full. I was over charged on a few items."
  • "I like it here because they have awesome home decors."
  • "Lots of lovely things to see and buy in The Range. Unfortunately lots of items for sale in the Northampton store have no prices on them."
  • "Total joke, absolutely disgusting the way they are treating customers."
  • "Very busy, but the customer service from Lesa was fabulous."
  • "Poor performance. Things not priced and also in the wrong place with wrong prices."
  • "This place can vary sometimes they have everything that you want, the last time I went in they didn't have anything that I needed."

Pricing and Value

Pros:

  • "A large two floor store with lots of good products at reasonable prices."
  • "There is a wide range of home decor items all being of good quality, the garden items are various from soil items to improve the garden at fair and competitive prices."
  • "As a guy who is into interior design I can vouch that there are some fantastic finds in here at very good prices."
  • "Brilliant find, you can get just about anything for the home and garden here, lovely lighting selection plus fab choice of mirrors and pictures at unbelievable prices."
  • "Nice range of items for home and garden. Iceland department too. We love the range of photo frames and kitchen items."
  • "I have bought a number of things from The Range and this wardrobe has to be my favourite so far, a great size and soft colour that goes with my colour scheme."
  • "Fantastic shop not many staff. 2 people on the tills panicking because the queue is halfway through the store."
  • "Definitely a bit of everything, from housewares to hobby supplies, DIY tools and supplies, groceries, dishes, cleaning supplies, educational projects, kitchenware."

Cons:

  • "Awful service, awful selection. Was made to wait 15 minutes at the till to scan a can of Redbull."
  • "Staff not very help full. I was over charged on a few items."
  • "I like it here because they have awesome home decors."
  • "Lots of lovely things to see and buy in The Range. Unfortunately lots of items for sale in the Northampton store have no prices on them."
  • "Total joke, absolutely disgusting the way they are treating customers."
  • "Very busy, but the customer service from Lesa was fabulous."
  • "Poor performance. Things not priced and also in the wrong place with wrong prices."
  • "This place can vary sometimes they have everything that you want, the last time I went in they didn't have anything that I needed."

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