Address: Vicarage Ln, Long Sutton, Spalding PE12 9AF, United Kingdom
Phone: +441406363305
Rating: 4.0
based on 147 reviews.
Service
Pros:
"Really excellent service from all staff I have dealt with."
"Fast efficient staff."
"Staff were knowledgeable and kept safe by wearing the correct PPE, they were clear and precise when giving instructions, and the guy at the counter was polite."
"Very helpful & very pleasant."
"The staff bought the meal over and cleared the table, even though we was just about too."
"Service was spot on. Fast, exact and polite."
"The lady that came with our order was amazing. So friendly, helpful and all done with a huge smiley face."
Cons:
"Very slow went in for 2 cappuccino waited over 15 minutes."
"Sometimes Slow when not enough staff on for amount of customers."
"Attitude from staff at the food end was disgusting."
"They were slow and rude. You can tell they really don't want to work there, 4 of them were stood doing nothing."
"Staff have terrible attitude tragic service."
"Had to ask to get served and was greeted with poor attitude."
"Poor service. 10 staff in kitchen and no one serving at the counter."
Cleanliness
Pros:
"Very clean and definitely more quiet."
"Whole place was very clean and in good condition."
"The store has always been extremely clean, now during covid even to a higher standard."
"The place was spotlessly clean, the staff very attentive and the service very quick."
"Standard level of McDonalds, nice clean environment."
"For a McDonalds, this one is surprisingly clean."
"The food arrived speedily and the waitress was friendly and polite."
Cons:
"Restaurant was filthy I found the cleanest table I could and wiped it down myself."
"Unfortunately at the time of my visit, the male toilets were horrible. Stunk and water (I hope it was water) everywhere."
"Most breakfast items were unavailable, tables were left uncleared."
"Area dirty floor wet slip just then come in."
"Having waited 45 mins for our fast-food order."
"Just visited this restaurant, 07/06/15 around 7 o'clock. Whilst here we encountered rude, unorganised and extremely unprofessional staff."
"But small toilets."
Food Quality
Pros:
"Food is normally hot and put together well."
"I tried a McPlant burger for the first time and think I'll probably switch to these in future as it was OK and certainly no worse than a burger."
"Every time the food has been perfect. Always Hot and fresh."
"All was hot and fresh while the cold drinks were ice cold."
"The food quality has always been good."
"The food was up to the McDonalds mark and was served to our table."
"The food was excellent and we all agreed a first class experience."
Cons:
"Food cold and never get the correct stuff in your order also got told that my last order was supposed to been put in bin as it was dropped on floor but staff passed out the window."
"Unfortunately the dips that come with the chicken select were left out of the bag."
"When I got my order the burger was flavourless and only just warm and the fries were so salty they were virtually inedible."
"Down the road found my big mac at the bottom of my bag. Spilled out because someone didn't make sure my box was properly closed."
"Ordered plain cheeseburgers and then found myself biting into a standard cheeseburger."
"Fries not cooked through. Pulled them early to get the line down. Soggy limp raw tasting fries for me and the kids."
"We had two different meals and both cold plus chips cold and rubbery."
Order Accuracy & Efficiency
Pros:
"A lovely mcdonalds, been a few times and the right order has always been given first time, with no problems!"
"Food served kindly and as ordered. Highly recommended."
"Food was hot and ready very quickly."
"Touch screen self ordering for speed."
"This was carried out promptly with courtesy."
"Nice little stop when travelling between Norfolk and Lincoln. Plenty of parking and generally clean and tidy restaurant with good service."
"Always enjoy the coffee here. clean restaurant and the staff were very friendly."
Cons:
"It took 15 minutes to get our drive through order of two double cheeseburgers, two wraps, and large fries."
"The drive through was slow and hard to get through because the woman took ages understanding my order."
"Never come back as never seen so bad mc donalds in Uk."
"Need to pay more attention when giving out food at the drive thru as many times we have been given the wrong food or things missing."
"Ordering click and collect though is another story, first used today and was cold, and missing sauce items and straws."
"Queued for 15 mins at the drive through, nobody took my order."