Foxtons Wembley Estate Agents Reviews Summary

Customer Service and Professionalism

Pros:

• "Georgiana and Isajohn have been amazing and worked incredibly hard to sell my property."
• "Nikos was so helpful from start to finish. He was very professional, informative and easy to have a chat with."
• "Carlos has been managing my properties and right from the start we have had a good working relationship."
• "Hamza understood our requirements and preferences, ensuring that he presented us with properties that matched our criteria."
• "Hayden was very friendly, and according to my son, had great hair and cool shoes!"
• "Andreea has been exceptional. I would rate seven stars for her professionalism."
• "Rushabh was able to answer any questions I had, kept to his word and gave me a seamless apartment hunting / moving experience !!"

Cons:

• "The move in process was hell, asked me for a bunch of documentation the day that I was due to move in."
• "They also took 400 from my deposit after I left the flat in great condition."
• "They kept bullying and pressuring us to hurry up."
• "They treated us with upmost disrespect."
• "Offered us a house in a dangerous neighborhood claiming it was very quite and safe."
• "Made 2 bookings for lettings and sales valuations. Yet both times nobody showed up."
• "I felt discriminated. The only reason I was looking for a home is because my baby is small and need space to move about."

Efficiency and Responsiveness

Pros:

• "Said was extremely patient, helpful and managed to turn around the property in one week."
• "Dan is very professional, polite and has amazing energy. He was very helpful to find us our new home."
• "I highly recommend to visit the Wembley High Road Foxtons office. For sure your voice will be heard and requirements considered."
• "Luke chambers was looking after me. Fantastic service from him. To the point."

Cons:

• "We lost £1600 and 6-weeks of valuable time because of the negligence of this estate agency."
• "It's been three months and some of the issues that I highlighted when we moved in still have not been resolved."
• "We were bombarded with phone calls and emails throughout the process and then when we finally pulled out we received a rude phone call from them."
• "Ever since I moved into my flat, April of 2017, there have been Foxtons Let By boards appearing at the gate without any right."