"From the moment I walk in to the clinic I felt there was a warm welcome."
"The whole team at Aventus clinic where amazing! Abdul was very helpful and make getting the consultation very easy."
"The reception staff were really friendly and knowledgeable and put my mind to rest."
Cons:
"Very rude. I emailed regarding a cyst removal and they suggested only antibiotics and that the NHS can remove this."
Staff Professionalism
Pros:
"Clare was excellent with the professionalism she showed throughout this procedure."
"Claire who carried out the procedure was excellent, talked me through exactly what was going to happen, and after talked very clearly about the after care."
"Dr Claire removed two cysts from my forehead, one I’d had for 22 years but was starting to be problematic again, the other smaller and newer but about to be problematic."
Cons:
"Considering this is their advertised speciality I am concerned with their customer service and inability to provide information and a solution."
Procedure Quality
Pros:
"I never felt a thing through the removal of a double cyst and a single cyst on my back, even with the double Cyst being very stubborn."
"It was removed in under an hour and I had three stitches. Virtually pain free and healed really quickly."
"My doctor was lovely and promptly inspected my head, she was so re-assuring throughout the appointment and you could really tell she cares a lot for her patients."
Cons:
No specific cons mentioned about the procedure quality.
Aftercare and Follow-up
Pros:
"The aftercare was good too. My son has been since and had a lipoma removed. Again, excellent service."
"The relevant staff provided me with comprehensive post-surgical instructions and also checked in with me after the procedure to ensure that I was recovering well."
"I had a mole removed from the back of my neck - Claire provided excellent service, explaining everything perfectly and guiding me through the aftercare."
Cons:
No specific cons mentioned about aftercare and follow-up.