Doctors Garage Reviews Summary

Customer Service

Pros:

• "Thanks guys for a professional stress free service! Highly recommended."
• "All the boys at Prestige are so good cant believe anyone can say anything bad about them, they carried out a service and mot on my wife's car and repaired a fault that's been there for years Thank you to the boss Suki."
• "Professional, friendly and fast."
• "I am very happy with this garage and highly recommend it."
• "Got answers to all my questions and an Excellent service."
• "I am really happy with the service and the staff are very friendly."
• "These guys know their stuff !"

Cons:

• "Absolutely disgusting service, very rude staff who give you a different story every time you speak to them."
• "The Owner is also very rude and sexist about how women should talk to men."
• "The man he spoke too was extremely rude and unhelpful."
• "They treat you in a rude manner and charge you for false repairs and that too at higher prices."
• "They made me wait 15 minutes before coming to see me and the guy was incredibly rude and arrogant."
• "Talks funny and tries to patronize when it comes to knowledge and price."
• "Extremely disappointed with service."

Pricing and Charges

Pros:

• "Can't fault professionalism or price."
• "Took my car for mot. Had few problems which were sorted out same day, for a very reasonable price."
• "Excellent service at a very reasonable price."

Cons:

• "Overcharged me for work that wasn’t done."
• "They tried to over charge me for a car part."
• "Absolutely rubbish, they tried to rip me off for over £1000+"
• "Complete RIP off merchants, my son took his car there for an MOT they ripped him off for £1000 to change shock absorbers at rear and spark plugs also kept the car for a week and still had the cheek to fail it!"
• "They should be reported to trading standard my van was broken down they were recommended by the AA but sorry they took about £900.00 for changing my timing chain and my brake sensor light was on I wait two weeks to be fixed, I phone up every day no success."
• "They are punch of cowboys who falsify prices and make up issues and it's an absolute rip off if you do want anything fixed."
• "They knowingly took advantage. Avoid at all cost."

Quality of Service

Pros:

• "Brought my car to prestige mot and it was one of the best garage in the area sorted my car problems and I was very happy with the work carried out i recommend this to everyone thank you to prestige mot I'll always bring my car to prestige one of the best garage available."
• "The guys did some fantastic body work on my Suzuki after I damaged the side of it."
• "Prestige is very professional !!!!"