iCorrect Reviews Summary

Customer Service

Pros:

• "Everyone on the icorrect support team were more than happy answer all my questions no matter how small."
• "Gabriel kept us informed of process and always there when we called."
• "They couldn't have been more helpful and understanding."
• "The people who were there are also incredibly friendly."
• "Their customer service was outstanding."
• "The customer service is excellent. They answered all my questions with confidence and gave so much advice."
• "All of my correspondence with the team was efficient, professional and friendly."

Cons:

• "This joker then started huffing and puffing almost spasming hardly able to get his words out talking about not being able to tell me what his problem with me was, ‘I could tell you, but I won’t’."
• "This joker looked confused and claimed that he could not find my notes on the appointment."
• "Went back in person to iCorrect and received un-warm reception, the business owner implied my son was a liar."
• "Eventually it turned up at 6.15pm from a very rude courier."
• "What a silly scared little man Mr owner of iCorrect. Sort your ego out and at least have the balls to admit this repair was way out of your capability to don’t waste your customers time."

Repair Quality

Pros:

• "The iCorrect team successfully fixed my broken iPhone."
• "And solve it they did, and with all my precious data still intact."
• "They repaired and fixed the phone and return it to us in under two hours."
• "The MacBook screen is functioning as normal."
• "Can’t fault them! Still had all my data intact which was so important."
• "The quality of the repair itself was top-notch. My iPhone 13 now charges perfectly, just like when it was brand new."
• "They repaired my computer which I was told was not possible to fix in an authorised repair shop."

Cons:

• "Literally less than 24 hours later as predicted the phone goes off."
• "I’m still confused how the original quote was upheld if the technicians were aware the repair was not going to last."
• "There was some trouble with the responsiveness of the device and it would occasionally crash and stay frozen on the loading screen."
• "Initially I had not given 5 stars as my screen cracked in my bag after it was repaired."
• "To make this whole experience worse my phone screen has been SCRATCHED in the repair process."
• "Got my MacBook back with a weird bubble which shouldn’t be there."
• "When I went to collect I’m told the phones unlikely to last at all and ‘we’d be interested to see how long it lasts’."

Price and Value

Pros:

• "Their service saved me some money which I can use on my other bills."
• "Not sure why anyone would go through Apple directly when you can do it cheaper and faster through iCorrect with a one year warranty on the work carried out."
• "Great, fast and efficient service and great price."
• "They use good quality materials and replaced it with an actual OLED screen."
• "Which took only 20 minutes and was very reasonably priced."
• "Very good value for money."
• "The pricing is both competitive and reasonable, making it a truly cost-effective option for customers seeking high-quality repairs."

Cons:

• "High price is disappointing."
• "The battery they replace (which they ask for £200), as they said it, could be from another MacBook which was used."
• "They are not cheap, but The service was excellent."
• "I guess you get what you pay but still not cheap service."
• "Yes they are good at their craft but I don’t think the repairs are fairly priced."
• "iPad Pro 12.9 had broken glass, fractured lcd and a bent chasis... at a hefty cost of £450 and with a parts and labour warranty."
• "I would absolutely NOT recommend this company for device repairs."