Address: 228 Oxlow Ln, Dagenham, RM10 7YX, United Kingdom
Phone: +442085175347
Rating: 3.5
based on 93 reviews.
Customer Service
Pros:
"The admin staff helpful and polite."
"Always made to feel comfortable from arrival to leaving."
"Friendly yet professional approach which made it easy to trust them."
"Great receptionist's staff and customer service the dentists were great people."
"Their whole admin system is so advanced with modern technology and when I arrived the receptionist was also friendly and welcoming."
"Went in as an emergency and was greeted by amazing Receptionist Lucy who was very lovely and had amazing customer service skills who made me feel very comfortable."
"Referred to by 111 I found the staff at Inspire were polite friendly and professional not only that the dentist (Rachael) made my visit as painless as possible and made me feel relaxed."
Cons:
"Huge sign saying we accept new patients, When I called regarding services prices was informed by their rude receptionist they don’t do any services."
"I was waiting for a response from Inspire Dental this whole time but nothing."
"It seems she doesn't like the fact that my father has a foreign surname too."
"Trying to book check up appointments for my kids and no one answers the calls at reception."
"What a disappointing experience with reception!! Tried to book an appointment for any day, I was given a time for 9am in two days as only available, didn't suit me and asked for any other time, the short answer was 'NO, we don't have'."
"Terrible experience with the receptionist Leah."
"I honestly cannot believe how the staff have not dealt with my problem; no chasing up the referral, no call backs, no aftercare, nothing."
Dental Treatment and Care
Pros:
"This dentist is the best great dentist and great vibe all round I had two teeth taken out without no pain and great communication skills from everyone there."
"I am glad I came back to them as they really improved."
"Had an emergency appointment yesterday at 3.30 after calling 111 at 12.15pm with very bad pain in my back tooth and was shocked how fast this surgery booked me in."
"I am always very happy with any treatment I receive and would (and have) recommend this practice."
"Dr Bhumika Patel was very professional and extracted my wisdom tooth in no time."
"I was very scared, even shed a few tears but I have to say Racheal and her assistant really made sure I was comfortable and okay the whole time."
"I was attended to professionally by the dentist and his assistant."
Cons:
"Worst dental experience I have ever endured."
"AWFUL dentist and VERY unprofessional dentist and assistant plus alleged Manager."
"Everyone please avoid these people."
"Appalling place went for dental treatment between February - March 2016. The Treatment I received was first class but the administration is abysmal."
"Done my tooth deep clean yesterday in 25 minutes without any anesthetic or mouth wash. Very poor service. Very disappointed."
"I suffer with really bad anxiety & sensory issues. I finally built up enough courage to go to the dentist on my own. I have never felt so shamed and publicly humiliated by another person in my life."
"The worst dentist!! I had a tooth extracted as an emergency through 111, over 5 weeks ago. I got home and was in so much pain."
Professionalism and Staff Attitude
Pros:
"The dentist himself was amazing he was so caring so kind and really took his time as I was a very nervous patient."
"Dr O’Flaherty attended to myself and my son yesterday she was very professional and honest."
"I have been attending this dental surgery for years and I always find the staff polite and helpful."
"They managed to fit me in not only their professionalism they were very sympathetic towards me."
"I also want to recommend the lovely Kieran the dentist who took my tooth out. I honestly felt no pain, he kept asking me if I was okay throughout the treatment and he honestly made me feel very relaxed."
"The male Dentist and Male Dental nurse were both very attentive, I felt listened to and cared for."
"A young man named Farouqi he was such a cool guy he took his time with my treatment and explained everything on point."
Cons:
"I’m so so shocked and disgraced at the dentist who treated me. She was rude, intimidating and obnoxious."
"Not sure about the name of the lady dentist who attended me because she not introduced herself properly but one thing I am very sure about have not been treated professionally."
"The Dentist Dr C Fara profiles on the website does not justify him at all. He has no people skills, not compassionate at all."
"Very dangerous place with dentists that barely know what they are doing, both my wife and my mother suffered nerve damage after just going in for simple work to be done."
"Treated by the dentist and made to feel as though I was a burden on the surgery."
"The dentist is extremely rude with the patient, lack of professionalism, without patience doing her job very quickly."
"This dentist is rude and needs a training course on people skills and how to talk to people as her attitude is just disgusting."