Morrisons Reviews Summary

Staff and Service

Pros:

• "The staff are always friendly and helpful."
• "Just visited my local store and found it clean well stocked and helpful staff."
• "The staff are friendly and helpful."
• "Lady and security guard on the customer service very helpful."
• "Friendly staff and quick at checkouts."
• "The staff, always plentiful and polite in my experience, are so helpful."
• "Very helpful member of staff."

Cons:

• "Supermarket in rapid decline. Management seems non existent."
• "However, on two occasions previous to today and today also there is one member of staff who is the most unhelpful member of staff in any place I have ever shopped."
• "Poor customer service."
• "On the 3 occasions I have had misfortune to shop here I have found the staff rude and unhelpful."
• "So so experience at the Worthing store today... the man who was serving could do with some more customer service training as he is definitely not happy in his job."
• "Unprofessional staff with abrasive checkout and duty managers."
• "Sullen staff on deli."

Store Layout and Accessibility

Pros:

• "Mobility scooters are available and there is abundant parking."
• "Social distancing measures in place, convenient location and plenty of parking spaces."
• "They have a large bakery at the back."
• "There's a pretty good selection of homeware goods, seasonal gifts, a small toy section, magazines, cards and giftwrap."
• "Love the new layout of the fruit and veg section. So much choice!"
• "I like Morrisons as it has different sections for meat, pizza, salads, fish!"
• "The store has a great selection of food products and much more."

Cons:

• "Car park is long and thin and tends to get congested nearer to the shop."
• "The car park is poorly designed and laid out."
• "It's a shop. The car park layout / signage changes weekly."
• "Badly designed car park, dangerous... Bad selection of cold meats both pre packed and on deli with no obvious person attending at the counter, just chatting in the background."
• "Totally disorganised! Cars parking in the disabled bays that have no blue badges even Taxis ! Trolleys in parking bays despite there being ample trolley sheds which were empty !"
• "Hidden away in a location that is quite difficult to access without a car."
• "The fresh veg and fruit are ok but a bit overpriced there seems to be cages everywhere by the last 2 aisles and no quick way to the toilet."

Product Availability and Pricing

Pros:

• "Morgan's spiced rum 70cl is on offer £14 at the end of the alcohol aisle."
• "I always enjoy shopping here as I hardly ever find anything out of stock."
• "All products seems to be available including space to sit, relax and have something to eat or drink."
• "Morrisons in Worthing stock everything I need."
• "The produce is usually plentiful and reasonably priced, the cafe is pretty good and the car park isn't too bad."
• "All the shelves were filled with stock and I was able to get everything I needed before the big day."
• "Prices very good, veg, salad good choice."

Cons:

• "Rubbish first of all prices are higher than Asda & Tesco."
• "Wasn't impressed this time, the 2 things brandy and the beef I went for not on the shelf."
• "Shelves empty in every isle. Wouldn't shop here again."
• "I couldn't find half of what we needed for our shop."
• "Hate shopping here now and try and avoid it unless I really have to. Empty shelves unless chocolate, biscuits or crisps."
• "Empty shelves and empty cardboard boxes on shelves."
• "Totally overpriced products, much more than Tesco, Sainsbury's or Asda."