Morrisons Reviews Summary

Category: Supermarket Leigh

Address: Sale Wy, Leigh, WN7 4JY, United Kingdom

Phone: +441942260081

Rating: 4.2
based on 171 reviews.

Customer Service

Pros:

  • "5 * for the staff instore and behind the deli / cheese & fish counters, always helpful and polite."
  • "Staff can't do enough to help you."
  • "We were served on the tills after shopping by a very friendly guy. Who was very informative."
  • "Very importantly, pleasant and helpful staff."
  • "Thank you Caroline. In fact all the staff I encountered were polite and helpful."
  • "Friendly and helpful staff."
  • "The woman who actually brought breakfast over to is was lovely though and served us with a smile."

Cons:

  • "Bit disappointed with my local Morrisons this morning stood at the meat and cheese counter for ages no one about."
  • "Not a good experience this morning I went to this Morrison coffee shop for eh hot chocolate at first no cup to use coffee machine didn’t work i informed the waitress about it she said a minute I was standing there while she just kept on serving new customers and ignored me."
  • "When I got to the till the gentleman who served me didn't interact with me didn't ask if I needed any help with my packing."
  • "Morrisons did not help me with several complaints about staff attitude and numerous errors in pricing. Out of pocket numerous times with incorrect pricing."
  • "1 * for the staff placed behind the counter that sells cigs / lotto. They are so ignorant and always in a foul mood."
  • "The deli staff, some cashiers and salad bar are always aggressive, personally attacking customers and constantly rude."
  • "sadly poor store supervisor said they had no staff to open another till when ask politely."

Store Layout & Cleanliness

Pros:

  • "This is a large modern store with a large car park."
  • "One of the best Morrisons I have visited superb foodstuffs range with in house bakery ..fishmonger and butchers ..great cafetiria."
  • "First time I have been to this Morrisons, was surprised how big it was, safety measures in place, staff friendly, plenty of good offers in store."
  • "Very well stocked shelves, a great butchers."
  • "Nice grocery store, Always prefer to shop from morrisons everything can be found fresh and in 1place."
  • "A clean and tidy, well-stocked smaller sized Morrisons store with petrol station and in-store cafe."
  • "The store is always clean, the staff are always friendly and welcoming."

Cons:

  • "Visited late in the day, 7pm, so may account why some shelves not well stocked."
  • "Shut down a perfectly good store and this is my alternative,nowhere near as good as the one it’s replaced at ince,small cluttered can’t find anything less choice."
  • "Most tables not cleared and food on the floor where we sat. Would not go back again I'm afraid."
  • "Very disappointed, when first entering the cafe, we could not find a clean or empty table."
  • "All available tables had dirty pots on them, tables weren't clean."
  • "We used to go to Morrisons Leigh regular for breakfast, about 3 weeks ago we went the tables were all full of rubbish plates food probably from day before."
  • "The supermarket is large but when I looked at the free from section for a cake there were 12 cakes that had mouldy spots on the top."

Product Pricing & Offers

Pros:

  • "Good amount of fresh produce and the deli counters are competitvley priced."
  • "Always great prices, lots of deals, very fresh food and great quality home brand."
  • "Ordered an afternoon tea for trip out, ordered 1 hr beforehand, cost was £12, well worth the money spent."
  • "Good value for money."
  • "A really excellent good size supermarket with a large range of food & non-goods... A really pleasant shopping experience, with some good quality own brand products on sale that saved me a few quid."

Cons:

  • "Main negative I would find is the Oven fresh where get the cooked chicken, sausage, fries, wedges etc used be all cleaned up 1 hour before store closing and wouldn’t cook nothing which I found a bit of a rubbish policy."
  • "Most products marked with a yellow label is actually more expensive than the other different sized products around it."
  • "Horrendous visit to Morrison Leigh today. They had a wine offer buy 4 or more and get 25% off... Very unsatisfactory experience of Morrisons in Leigh."
  • "Petrol gone up 11p a litre in less than 2 wk when others dropping."
  • "They sell fruit sourced from Israel. If this company is selling fruit from an apartheid state (as confirmed by Human Rights Watch & Amnesty International) its fair to say the ethical policy ‘We strongly believe that when human rights are respected and ethical standards are consistently delivered’ is just hollow rhetoric without substance."

Cafe Experience

Pros:

  • "Nice cafe open most of the day."
  • "The food was excellent and enjoyed by all our residents who then had the opportunity to do some shopping."
  • "Did a big Xmas shop then went in the cafe for Xmas lunch absolutely delicious. Thank you Morrisons staff."
  • "The restaurant food is nice and there's some good after school deals for you and your kids... give McDonalds a miss, go here instead."
  • "Morrisons Cafe offers excellent value for money."
  • "My toddler ate a jacket potato and that was super hot and steamy so I would get that again."
  • "4 stars for the cafe but 5 stars for the staff in the name of Caroline. Helped me numerous times as I’ve never been in a Morrisons to eat before and she was cheery about it as well."

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