Address: 17-21 Camden Rd, London, NW1 9LJ, United Kingdom
Phone: +442074823828
Rating: 4.1
based on 260 reviews.
Selection and Variety
Pros:
"It's a large Sainsburys, has a pretty good selection and choice of fresh food, ready meals, butchers, fresh fish, fresh cheese counter, fresh baked products, cleaning products, nice selection of alcohol."
"Compact but well stocked with a range groceries most typical at the larger stores."
"Nice spacious store with a lot of choice."
"The supermarket has a lot of organic choices as well for veggies and fruits."
"Big Sainsbury’s with a wide selection of products including more fresh veggies than any other supermarket in the area."
"Great for a regular shop. Good products and a choice of savers or expensive goods."
"This Sainsbury's is large and has everything from appliances to food to seasonal items, winter, summer, gardening equipment, pet equipment."
Cons:
"Only store I know that's charging over £2 for 2 pints milk along with other unnecessary price increases."
"If you want to use a manned till this is not the sainsburys for you, the checkout queue is long with a lot of self checkout machines prone to errors."
"Always packed with foreign students from hostel nearby. Very cramped."
"Doesn't even have the recycling point it loves to share as a environmentally minded supermarket."
"Prices are ridiculously high and customer service non existent."
"Its a big sainsbury's but it's lacking so many things."
"This specific store seemed more expensive than other Sainsbury's though especially the chicken."
Staff and Service
Pros:
"Staff always very kind and helpful in the aisles, on the tills and security."
"Is tourists we found the staff very helpful and the price is very reasonable."
"I found the staff here exceptionally friendly compared to other Sainsbury’s."
"Helpful, pleasant, polite, professional staff."
"This absolutely lovely guy went above and beyond, with a positive and friendly demeanour and very helpfully going upstairs to the stock room to get me what I wanted."
"Staff are super friendly in Camden store."
"They have everything you need and if you can't find it staff is always happy to help you!!"
Cons:
"Unfortunately, there seems to be some bad management going on here and some completely useless members of staff who would rather hang about in a gang of 4 or 5 and have a chat rather than restock shelves."
"The staff however wouldn’t come to you if you were on fire."
"The way I watched the security guys treat an autistic man yesterday was disgusting."
"Yesterday a blond lady (member of staff) was serving Samosas and stuff like that, I asked her if the Samosas fried or roasted? She was too rude and said 'I don't know, we receive it like that.'"
"Terrible rude staff who were so busy talking with each other instead of serving customers."
"The staff are so rude. I got fed up with raw meat juice on my hands again and again so spoke to the manager who didn't care at all."
"Staff are helpful, apart from the two butchers at the meat counter. Unbelievably rude, unhelpful and chose to ignore me for seven minutes whilst they chatted."
Store Layout and Accessibility
Pros:
"If you are planning a trip to regents park and the zoo and are using the underground to Camden town and want an al fresco lunch then this is the supermarket to head to, only a short walk from the tube station."
"Nice and well equipped store. With big variety of food, home decor, and small appliances."
"There is also a big underground carpark, accessible via Kentish Town Road, which is FREE for two hours."
"Big and airy Sainsbury's, a few minutes' walk from Camden Town Underground."
"The shop floor is clean, tidy and well organised, with good size aisles for ease of getting around the store."
"This is a fair big shop, most of the time is very well stocked. It is clean, and organised and it has a parking space."
"Close to the Bus stop and Underground station, Just Fantastic Place."
Cons:
"I know it's a difficult time (lockdown) but for a big store, I was still quite surprised at how empty the shelves were."
"The self-checkout system completely ruins the shopping experience."
"The only issue is the premises are quite worn, especially the parking. It would be great to fix and paint them sometimes."
"Dank car park with broken barrier?"
"Also on a Sat. Midday the que for parking takes around 15 min or more."
"Outside is very grim and rundown. Not sure staff are monitoring the c19 at the door. No social distancing. Disabled access from car park blocked by mini cab drivers socialising and fixing cars also spitting on the ground..yuk."
"The buildings design is horrendous, it makes the place look dead and prison like."
Price and Value
Pros:
"I also managed to pick up a big multi-pack of crinkle cut crisps for only one pound."
"It offers the value for money that you always know that you will get at a Sainsbury's."
"Sainsbury's 'Free From' selection is amazing."
"It's got very good prices and a good selection."
"You can save a few pennies choosing to go here rather than a tesco express or smaller sainsburys."
"Also excellent because if you go to Camden Town and don't want to spend a lot, you can go in here and get food at a good price."
"Excellent on prices and loyalty points."
Cons:
"They need to sort this policy out in line with electric car charging realities."
"Not too bad with Manuka honey in stock, but Roti. Chicken is not nice with an acrid taste."
"The shopping was okay until the parking machine asked me to pay £80 for staying over two hours."
"You should just hold a gun to my head and tell me to spend £10 OR ELSE! My 1st visit as a driver and I had to pay £10 to park there even if I stayed for 5 minutes."
"Cigarettes more expensive than other shops."
"What happened to the vegan chocolate?! And why are your veggie/vegan stuff so extortionate?!! The food here is a bit more expensive than Morrisons."
"Zero stars... Ordered Sainsbury's shopping from Ubereats, waited for my delivery for 2hrs30mins... My money is gone, no refund and no shopping!!! Appalling, I called Sainsbury's but they don't even have a telephone number."