Fan Boy Three Reviews Summary

Staff and Service

Pros:

• "Nice friendly staff, fair price, good food, and I like how our booking table fee can be deducted if we purchase something in the store :)"
• "Staff are very friendly and keen to help."
• "The colleagues were very enthusiastic and helpful in aiding my first steps into dnd."
• "Very friendly staff and an amazing range of products."
• "The staff were incredibly helpful and enthusiastic in getting everything set up."
• "Staff are friendly and knowledgeable."
• "All staff friendly and helpful. It's a haven for gaming fans."

Cons:

• "If you're a wheelchair user don't bother visiting as you can't get in."
• "I’ve been served multiple times by a middle aged blonde lady who is super rude."
• "For some unknown reason, the lady behind the till was just very cold."
• "One of the staff was pretty rude when I politely asked him if they had a specific game."
• "Been in 3 times asking nicely for recommendations and was met with either a sharp rude reply or told to just have a look."
• "She chose to not help me, and since they only have a few members of staff, I could not ask anyone else."
• "The staff are rather abrasive and sometimes can be so into one of their games that they do not realise they have people wanting to talk to them."

Atmosphere and Community

Pros:

• "Great friendly atmosphere in the city centre whether you're a champion yugioh player or just a new player everyone there is willing to help you out."
• "Everyone was so welcoming and friendly, encouraging him to talk and play with them."
• "The community is fantastic for each game and same goes for the staff which go beyond to make your experience comfortable."
• "A great atmosphere and meeting place."
• "Great atmosphere, really friendly helpful staff who gave me great recommendations."
• "Amazing atmosphere, always busy and full of people gaming!"
• "The staff make you so comfortable and are so helpful and make your visit a time to remember."

Cons:

• "Can be crowded, is a little worn around the edges, and some members of the community can be grating - to be polite."
• "Shop was quite quiet yet I was ignored whilst standing near the kitchen area to get served a coffee and food."
• "What an awfully rude jerk the owner is!! With my own eyes I saw him completely snub one of his customers."
• "Asked three times if we could go in to play commander; every time it was okay, just buy a booster to sit down... Twenty minutes exactly after sitting down... we were approached by one of the staff members who said, 'you have to leave.'"
• "An unwelcoming experience. Felt a nuisance for asking a question."
• "The young boy at the desk could do with learning on how to talk to customers."
• "I'm usually put off by the unpleasant, pungent BO stink which pervades it at popular times."

Facilities and Accessibility

Pros:

• "Downstairs holds a large amount of people and was well ventilated and well cooled with air conditioning."
• "They also have a cafe but only open at specific times, so if you want food it's gotta be an evening sesh."
• "The toilets here are MUCH better than at the old site; a very welcome relief."
• "There are snacks and drinks, loads of space to play, clean toilets and a nice, relaxed atmosphere."
• "Food and drink facilities onsite and toilets too, currently no wheelchair access yet."
• "Drinks and snacks are also available from a cafe, or vending machines."
• "Need snacks and drinks? They serve those too."

Cons:

• "It's unclear too if the cafe bit is open. I've never seen anyone serving there."
• "The new store however is light, open, fresh and just feels better."
• "They also host games and provide snacks and drinks too (admittedly at slightly over priced rates)."
• "The only drawback is the limited toilets and poor accessibility of the store."
• "Currently no wheelchair access yet."
• "Paints cheaper than games workshop too."
• "The bad thing about this store is the prices - everything, and I mean everything is ridiculously over priced."

Product Range and Availability

Pros:

• "They can satisfy all your gaming needs."
• "There's a huge range of tabletop games, card games, roleplaying game rulebooks! If you're into your tabletop, fan boy three is perfect!"
• "The have an excellent range of Ameritrash / Euro board games both new and current."
• "Extensive selection of games as well as a friendly atmosphere all round."
• "SUCH an impressive range of tabletop games, trading card games and accessories!"
• "A very good selection of hobby board games including new releases."
• "Good selection of games on offer."

Cons:

• "It is a great shop however you need to be on high alert at all times. I have been three times and lost belongings twice there is no care from the shop about your products."
• "Checked in store to see new MTG product being sold at a 250% mark up."
• "Poor RPG selection. Lots of supplements but a lack of core books."
• "As a casual shopper it can be a little frustrating trying to move around the gaming tables to browse the shelves."
• "With an awful attempt at somewhat including as many game systems as possible, at the expense of all the other ones, resulting in certain game systems having only a few out of the tens of expansions for it."
• "Another thing, one which is less than the shop's fault, is the reduction of interest in what I played."
• "An incredible collection of best sellers, new releases and every game ever! A haven for real gamers!"

Location and Convenience

Pros:

• "The location of the store, which is pretty much in the heart of town, is hard to beat."
• "It’s a 5 hour round trip, but always try to make sure to make it up once a year at least - always a pleasure to see Dave!"
• "Within 10 minutes walk of Piccadilly bus/tram station."
• "The store has an outstanding selection of games and all at a reasonable price."
• "Great place and very helpful staff, much better prices than anywhere else in the area even the online stores."

Cons:

• "Prices are sometimes hit and miss but I've gotten good deals before from here."
• "The new staff being frequently irritated from me BUYING TICKETS THAT THEY TELL ME TO BUY OR REFUSE MY ENTRY INTO THE BASEMENT."
• "There's loads of space for gaming, and they have regular organised gaming events and also games available to demo."
• "They have a fantastic selection to choose from."
• "Staff are very helpful, knowledgeable on the games they play and approachable and nice."
• "If you buy 3 games you get 10% off all the games."
• "Friendly and knowledgeable staff, HUGE selection of board games and miniatures for wargaming such as Warhammer."