Address: 63 The Quadrant, St Albans, AL4 9RD, United Kingdom
Phone: +441727838003
Rating: 5.0
based on 277 reviews.
Customer Service
Pros:
"Received the most wonderful service!"
"Jez, the owner, is passionate about his work and can ‘read’ what his customers want."
"Jez picked out frames that suited my face shape."
Cons:
No negative comments regarding customer service were mentioned in the reviews.
Product Selection
Pros:
"Was given lots of options of types of glasses."
"Amazing selection of cool frames."
"Fantastic and friendly service, Eyes On St Albans are by far the best."
Cons:
"Whilst some of the styles are a little too crazy for daily use."
Quality of Eye Tests
Pros:
"Began with a very thorough eye test with everything explained to me."
"The eye test was also very very thorough."
"Incredibly thorough eye examination."
Cons:
No negative comments about the quality of eye tests were noted in the reviews.
Aftercare and Support
Pros:
"Jez advised he couldn't do that, the only way to fix them would be to order new lenses but because the glasses were only 18 months old they were still under warranty so they could be replaced free of charge."
"Jez went straight to the cabinet and picked out a frame that was PERFECT."
Cons:
No negative comments about aftercare and support were found in the reviews.
Product Effectiveness
Pros:
"After trying them in the shop and looking at the food products in the local supermarket I was very pleased with the results and decided to purchase a pair."
"I saw the plants in their different colours, particularly the colour red. Also found out that peanut butter isn’t green!"
Cons:
No cons regarding product effectiveness were mentioned in the reviews.