Address: 83 Brigstock Rd, Thornton Heath, CR7 7JH, United Kingdom
Phone: +442086836730
Rating: 4.9
based on 322 reviews.
Staff and Service
Pros:
"Sadia at reception is always so helpful and kind too."
"Shaila's warm and friendly character always makes me feel at ease during my laser hair removal sessions."
"Varsha was brilliant, such a friendly lady and very efficient and makes you feel so comfortable."
"Ellie is very professional, helpful, friendly and caring. She goes over and beyond."
"Tidora is the technician I see, and she is absolutely amazing!"
"Taihesha is an asset to this company and went over and above to enhance the customer experience."
"Ellie always displays genuine care and consideration when conducting the laser hair removal and is extremely knowledgeable."
Cons:
"Please stay away from this clinic, yesterday I had an appointment with nurse Rozina at 12:30 she see me until 12:49 and when she started the treatment she just burn my face with IPL machine and she said is normal I will develop brown skin for 3 days and will go away, no is not normal how I can walk out with burned face and red marks I could give 0 star for this people."
"One of the ‘specialists’ Emaan burnt my tattoo and since the incident happened the clinic has not been remorseful or apologetic to me."
"If you rely on these guys for prescriptions, expect it to be delayed due to the staff not bothering to do anything."
Treatment and Results
Pros:
"I had very coarse hair growth on my full legs and had 6 sessions with Varsha and 8 years on and my legs still feel amazing, smooth with no hair growth."
"Been seeing Rozina for over a year now and really happy with the results of the skin treatment I’ve been getting."
"I am almost hair-free in certain areas, but my skin is a lot smoother."
"After my first appointment the hairs are gone."
"After five months into the treatment, the pigmentation was gone."
"The results have been absolutely outstanding; I just wish I had done it earlier!"
"I could see the difference after the first session itself."
Cons:
"I am not yet sure about the results of the laser treatment, I will put a write up after 3 months of the result at the end of the treatment."
"One feedback I'd give is that they make the treatments more affordable."
Clinic Environment
Pros:
"The clinical rooms are very clean and hygienic."
"Her room was always clean, tidy and smells extremely fresh."
"The rooms are all very clean and the level of professionalism is evident here."
"The centre is clean, and staff are always friendly and professional."
"The facilities are always clean and tidy and no long wait times for appointments."
"The surgery is always clean and tidy."
"It’s always clean."
Cons:
"I initially had one extremely traumatizing experience in Amsterdam doing lasering at Fæm - leaving me with burn marks."