MOTOROO Reviews Summary

Customer Service

Pros:

• "Excellent service from Muhammad at Motoroo."
• "The team at Motoroo went above and beyond what was expected of them."
• "The customer service was exceptional, and no words could do a fair job of describing how excellent it was."
• "Muhammad is a really friendly and genuine person."
• "Highly recommended. Muhammad excels in customer satisfaction."
• "Muhammad was so polite, hospitable and patient."

Cons:

• "Very disappointing. Sold me a car knowing that wasn't how much the car cost."

Delivery and Aftercare

Pros:

• "Finance was finalised on Monday and car was delivered to me on the Friday morning."
• "They even brought me chocolates to celebrate my new car."
• "Muhammad kept his promise and sent me a tyre repair kit to my address after the sale."
• "The car was delivered with no extra charge and even left a box of Fererro Rocher on the passenger seat!"
• "Muhammad arranged to drive the car to me (3 hours) so we could complete."
• "The delivery was fast and Muhammad took his time to show me how to operate the car."

Cons:

• "EV does not work either. Feels like a total rip off."

Quality of Cars

Pros:

• "The car was mint, and immaculate and I am glad that I found the exact car I wanted in this perfect place."
• "The car has been brilliant, they delivered the car with no extra charge."
• "The car is in great condition and the service we received from Muhammad was exceptional."

Cons:

• "Compared the car to the exact models and mileage range out there and they were being sold far less."
• "Having a 65 Plate, the car didn't come with a display screen yet other cars had a display screen?"