The Farm House Reviews Summary
Category: Gastropub West Malling
Food Quality
Pros:
- "Both [finger food dishes and fish & chips] were really great and spiced just in right amount."
- "The food was lovely, with good-sized portions."
- "Food was delicious and it tasted even more special."
- "The roast meat was delicious but the veg could have been a nicer selection."
- "Food portions excellent and really tasty."
- "Delicious wood fired pizza plus a menu of other delicious gastro delights."
- "Food was really great, we had the scallops, the plant-based Döner kebab, plant burger and sea bass."
- "The duck was moist and tasteful which, was balanced with raspberries."
- "The sticky toffee pudding for desert had ample sauce and a rich flavour."
- "The food is always amazing as well as the cocktails that are served daily."
- "We ordered the fish cake and the scallops as starters and these were so delicious."
- "All the ingredients were top notch and perfectly cooked."
- "The steak was outstanding, cooked to perfection, rare and was very tender."
- "Starters, main, desert & drinks were great, plenty of flavour in all the dishes."
- "The lamb & chocolate tart was to die for."
- "The food here is great, from the tapas style finger food to the mains."
Cons:
- "Food slightly on the expensive side."
- "Fish quite small and didn't seem like cod. Chips very bitty."
- "Felt the king prawn linguine lacked seasoning this time and a bit watery and lacking enough prawns."
- "My partner ordered the pork and the crackling was missing."
- "I ordered my steak medium/well and it was clearly well done."
- "The dessert wasn't quite as good as the main courses."
- "Slightly disappointed with the creme brulee as the caramel was barely there."
- "The gluten free pizza was a little underwhelming."
- "Food average."
- "The bacon on the burger was also pink and white."
Service
Pros:
- "Staff is very friendly and ready to help with choice."
- "The wait staff were very helpful and consistent throughout our visit."
- "Service is top tier, I don't think you will find better service."
- "Service was 10/10 with great drinks, and yummy food!"
- "Excellent service by the staff when I visited Saturday afternoon."
- "Really good for a local restaurant."
- "Staff were friendly and helpful."
- "The waitress was new but very polite, attentive and had clearly familiarised herself with the menu."
- "The best staff I've ever seen."
- "The staff were also very understanding about my mother's mobility issues."
- "Our waiter Damien was so lovely."
- "Staff are amazing, super friendly and down to earth."
- "Young, friendly and attentive staff make for a pleasant experience."
- "Staff were all wearing face coverings and were cleaning regularly."
- "The friendliness and efficiency of the staff continued to be really good."
- "The staff were friendly and efficient and the atmosphere was pleasant."
- "They made us feel special and we were well looked after."
- "Damien was my waiter and his choices/pairing suggestions were phenomenal."
- "Management poor but many staff very attentive and exceptionally polite."
- "Staff friendly & polite, food was great & nicely presented."
Cons:
- "Service was a bit lacking with plates being collected at odd times."
- "My husband has a life-threatening allergy to sulphites and when we highlighted this to our waitress she laughed it off."
- "Very disappointed with the security teams' action."
- "Whilst waiting I observed poor staff behaviors and a severe lack of professionalism."
- "Staff were pleasant enough."
- "Let down slightly by finding a large deceased fly in one of our drinks."
- "What really let this place down was the staff. Our waiter was very rude and unhelpful."
- "Service poor. Had one drink and staff never approached to offer more."
- "The table we were brought over to had crumbs on and was a bit sticky."
- "Rudeness from a staff member."
Atmosphere & Décor
Pros:
- "The atmosphere is really unique and the interior is stylish."
- "Loved the decor and the atmosphere, it’s a really nice place to have dinner."
- "Very cosy and nice ambiance."
- "The place has a nice atmosphere and good decor."
- "The atmosphere is great for friends and family alike."
- "Really warm atmosphere, quirky decor which I love."
- "The interior and atmosphere were amazing."
- "The restaurant decor is rustic and warm which creates a welcoming atmosphere."
- "A great atmosphere, lovely decor, and cozy seating."
- "The atmosphere is always good and the decorations are nice."
- "Great atmosphere in the evening, perfect for date night."
- "Really nice atmosphere and decor, very chic and modern."
- "Warm atmosphere with tasteful decor."
- "The decor of the place is really nice and it has a cozy feel."
- "Atmosphere was excellent, as was the interior design."
- "Decor is gorgeous and the atmosphere is always buzzing."
Cons:
- "Quite noisy when it’s full."
- "Music was a bit too loud to have a conversation without raising your voice."
- "Found the interior a bit too dark for my liking."
- "The atmosphere was let down by the fact that the tables were so close together."
- "Décor is nice but the acoustics are terrible, when busy you can hardly hear your friends speak."
- "Lighting was too dim to read the menu."
- "The place looks great but the music is always just a little too loud."
- "It’s quite cramped when full and can be a bit overwhelming."
- "The atmosphere is a bit too hectic for a relaxing meal."
- "The tables were too close to each other making the atmosphere a bit uncomfortable."
Value
Pros:
- "Worth the money for a special occasion."
- "Good value for money overall."
- "For the quality of food, the prices are reasonable."
- "Considering the quality, the price is more than fair."
- "Happy hour cocktails were a great value."
- "The set menu is a bargain for what you get."
- "Prices are quite reasonable for the location and quality of food."
- "The lunch specials are an absolute steal for the price."
- "Good portion sizes for the price you pay."
Cons:
- "The cost of drinks was a bit high compared to other local places."
- "While the food is good, it feels a bit overpriced for what it is."
- "The food is slightly overpriced for the portion size."
- "Expensive for the quality and quantity of food served."
- "I felt that it was not good value for money."
- "The price point is a little high for the overall experience."
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