Winkworth Harrow Estate Agents Reviews Summary

Category: Real estate agent Harrow

Address: 7 Central Parade, Station Rd, Harrow HA1 2TW, United Kingdom

Phone: +442088613933

Rating: 4.6
based on 122 reviews.

Customer Service

Pros:

  • "Mr.Vishal helped us find our new home very quickly. His service is excellent and patient."
  • "Both Philip & Marta have been fantastic! Kamal has been amazingly helpful too."
  • "Vishal has been very cooperative and always responds to our queries in time."
  • "Marta and Vishal have been such a pleasure to deal with."
  • "Really pleased with the service received from Winkworths."
  • "The team at Winkwork are highly professional and provide a fantastic service."
  • "Vikesh, Rickyn and the Company Director and the entire team have always gone the extra mile to ensure excellent customer experience."

Cons:

  • "I had a bad experience with Winkworth as a seller... we did not get any viewings till after 12 weeks of being on the market with them."
  • "You won’t get a single response unless you chase 10 times."
  • "They were not at all responsive. At the end of tenancy I had to literally fight to get my deposit back."
  • "Absolutely disgusted with the service from this company."
  • "Once my offer was accepted the updates from Winkworth were reactive, and few and far between."
  • "Won't recommend at all. They are lying all the time."
  • "Very irresponsible and forgetful and misleading."

Professionalism

Pros:

  • "Ms. Marta and Mr. Vishal for a very professional approach to the customer, accessibility and, above all, culture and transparency."
  • "Leha is so professional and so prompt in replying or responding to any query we go with."
  • "Our agent, Vikesh Champaneri, could not be faulted. He kept us informed during the whole process and always replied to our emails and phone calls."
  • "Vishal And Rickyn were absolutely superb. Super knowledgable and on top of everything… communication is key in this industry and they have got it down."
  • "I would highly recommend Winkworth in Harrow to anyone buying or letting."
  • "For my first time renting experience i was dealing with Marta Ardeli, a very nice person and helpful."
  • "Mr. Vishal was extremely helpful and professional. As a first time renter in the UK, I had many questions and he answered all of them patiently."

Cons:

  • "Bought a house from Winkworth in April and it was a tiresome experience. The estate agent on the days I viewed was barely interested."
  • "They didn’t even do the reference check for my wife but still charged 150 pounds."
  • "Very manipulative, cheater, charges are very high."
  • "It took an inordinate amount of time for Vishal and Vikesh to arrange for pest control to address the issue."
  • "I would never recommend them or use them. We are looking to evict the tenants."
  • "Is that professional to send a positive feedback by employees? I dont think so."
  • "Whilst the first deal fell through as the right question wasn’t asked in regards to his job status."

Responsiveness

Pros:

  • "Always renting out my property promptly, efficiently & quickly."
  • "By far the best agency that I found! My girlfriend and I would like to thanks Mr. Vishal for all his help in renting the best flat that we found!"
  • "I invite all reading this review to readily give WINKWORTHS of HARROW an opportunity to showcase their skills."
  • "Been a great experience working with Winkworths and Philip, thank You for all your help and making letting so straight forward!"
  • "Having been dealing with many agents in the past. I am completely impressed by Vikesh's professionalism and knowledge."
  • "I truly recommend!"
  • "We are renting a flat at Kirkfield House. All is new, clean, great location. We are very happy here."

Cons:

  • "Be careful with this agent. Be careful with Katarina and Kamal (you don’t deserve to be in any profession, cheater)."
  • "Terrible responsibility. I was looking for a flat to rent and one of the agent V showed me the flat quickly. However, after asking him to proceed renting, he said 'I am just waiting for the landlord to confirm your offer.' Okay. He should. But since then, never replied my email, never answer my call."
  • "After living in a flat at Kirkfield House for a few months, I was dismayed to discover significant issues with pests, including mouse droppings, cockroaches, and silverfish infestations."
  • "For internet we are waiting already 3 months and still nothing, of course only i have a problem in their opinion but almost everybody from Kirkfield House are disgusted and also fighting with this agency."
  • "No communication at all, they are not responding for letters and email."
  • "Wish we had gone to another agent much earlier."
  • "I CERTAINLY DO NOT RECOMMEND THIS AGENT."

Value for Money

Pros:

  • "I would highly recommend Winkworth to anyone, as they have been very helpful and has guided me throughout the process in a very professional and friendly manner."
  • "I highly recommend Winkworth Agencies and Vishal for their exceptional service in finding the right home."
  • "Vikesh Champaneri at Winkworth Harrow was friendly, professional and responsive, and went above and beyond to ensure that our sale went as smoothly as possible."
  • "Service was excellent and communication outstanding."
  • "The whole team in the Winkworth Harrow branch are highly professional, thorough and above all totally dedicated to the service they provide to us as individual customers."
  • "The team at Winkworth Harrow have been a pleasure to deal with from the very beginning. Prompt and professional."
  • "Amazing staff very helpful and understandable, very professional and kind approach to work."

Cons:

  • "They move me into the property within a week."
  • "He complete whole the procedure within a week, where normally agents take a lot of time and delay the procedure he worked very smartly."
  • "Rickyn has impressed greatly by exceeding my expectations and achieving premium rents for properties in a speedy fashion."
  • "The team there have assisted me with finding great tenants for my property I am renting."
  • "All charges are too pricey."
  • "When vacated they had asked to pay £1585.00 wherein my deposit was only £1150."
  • "Considering the cost of the management contract, they did absolutely NOTHING."

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