The Brickmakers Windlesham Reviews Summary

Service

Pros:

• "Not overbearing but attentive."
• "The staff are very friendly - special mention to Miles as barman of the month."
• "Had a lovely waiter named James, pleasant man who really made us feel welcome and relaxed in the pub."
• "Service was first class and efficient."
• "Everyone was soooooooo attentive!"
• "Staff couldn’t have been better, they were very busy but every time they walked past us they checked to make sure we were ok and didn’t need anything."
• "The staff went out of their way to accommodate us."

Cons:

• "2 stars due to the fact I had 3 different waiters attending me so (stick to 1)."
• "Just ruined by staff continuing to wearing masks. Customers do not want to see them and staff definitely do not want to wear them."
• "Booked a particular table in person over a week ago. Got there and someone else had been sat there minutes before our booking time (3pm)."
• "The service was an absolute mess as it took us an hour to get some pub food and drinks served."
• "Service was good, but perhaps a bit slow."
• "Food was nice but kitchen was very slow and the staff was a bit unexperienced about customer service."
• "It took around 1hr to get our food at lunch time when there were only 4/5 tickets on the holder and more chefs in the kitchen than customers!"

Food Quality

Pros:

• "First class food and service as always."
• "Food was outstanding, the traditional ploughman's is highly recommended."
• "The food is delicious, however isn't cheap."
• "The food was amazing and reasonably priced."
• "Firstly the food- that's why I gave it 5 stars, if you looking for excellent gastro pub food then you'll not be disappointed, very high quality."
• "The food is wonderful, we took family there as a celebration and the steak was lovely!!"
• "The steak melt in your mouth just how good meat should."

Cons:

• "Unfortunately the food let it down terribly."
• "Very disappointing - wouldn't recommend."
• "The wife's pork belly was similarly overdone."
• "The food was okay apart from the roast potatoes being cold."
• "Bland, overcooked... solid and grey all through."
• "The vegetarian burger very plain and boring, sauted potatoes undercooked."
• "How this dump can call itself a gastro pub is beyond me, this is some of the shoddiest pub food I've had in a long time."

Ambience & Decor

Pros:

• "The setting and decor is great."
• "Nice beers, lovely outside area."
• "Lovely pub with a great garden."
• "Lovely warm countryside feel with log fire."
• "Gorgeous outside space to sit and have food or just a few drinks."
• "Garden is a sun trap - great for cooler Spring and Autumn days when it's not quite warm enough at most venues to sit outside."
• "The decor of the place is nice and helps providing a good vibe."

Cons:

• "Just ruined by staff continuing to wearing masks. Customers do not want to see them and staff definitely do not want to wear them."
• "Usually it is so busy you cannot hear yourself or your other diners!"
• "It's not a negative but it is very very noisy dining area and I found myself constantly asking my guests to repeat what they had just said."
• "Car parking spaces limited as its so busy, difficult to park on the road there."
• "Only issue is it's so busy now it's always packed and car parking can be an issue with cars blocking pavements on the front."
• "I have marked down on atmosphere simply because it was so noisy."
• "Well, the food, efficient and attentive service would get 4 stars, but unfortunately, the restaurant area has tables crammed in, and there is an excessive background noise."

Value

Pros:

• "Excellent menu accompanied by good prices."
• "The food was amazing and reasonably priced."
• "The menu was great and the price was very reasonable for such a highly rated establishment which was refreshing."
• "Good value meals and spacious beer Garden."
• "Reasonably priced."
• "Great food, great prices."
• "The food and service were as good as ever."

Cons:

• "The food is delicious, however isn't cheap."
• "The charge of over £14 for a cauli steak is very excessive."
• "Super expensive having to order potatoes and vegetables as extra at £5 each a go."
• "Very disappointed to pay almost £100 p/head for a 1970s menu."
• "Fillet steak was average (it costs £32!!!) you have to pay £4.50 for skinny chips to go with it."
• "Food was good, not great...choice very Ltd."
• "Very disappointed to pay almost £100 p/head for a 1970s menu."