Green Oak Farm - Dining & Carvery Reviews Summary
Category: Pub Ellesmere Port
Vegan and Vegetarian Options
Pros:
- "Both of these are excellent options on a menu, this included vegan gravy."
- "If butter was replaced by vegan butter, almost the whole array of food would be suitable for vegans."
Cons:
- "I ordered cheese and onion pie with a side salad as there wasn't a veg option as a side although the place does carvery??"
Quality and Taste of Food
Pros:
- "The meals were all very good quality and reasonably priced."
- "The carvery is amongst the tastiest carveries I’ve ever had."
- "Carverys amazing value for money and was very nice lots of choice."
Cons:
- "I sent my first burger back as it had more oil in it and on it than my car has."
- "The chips were stone cold and the the salad was just a few lettuce leaves and these were inedible."
- "The carvery was dry and overly salted. The Yorkshire puddings were crumbling like a pork scratching."
Customer Service
Pros:
- "The chef was happy to help and give details of the food."
- "This is how to deal with genuine complaints quickly and effectively."
- "We received a lovely warm welcome from Lee."
Cons:
- "Woman who took our food orders wasn't in the most pleasant of moods, felt rushed and uncomfortable."
- "Waited 50 minutes to arrive and was not informed of any waiting time when we arrived or when ordering the food."
- "Service slow floor covered in food from carvery big chunks of food."
Facilities and Cleanliness
Pros:
- "Outside was lovely and clean, decent amount of parking both standard and disabled."
- "The staff there work so hard and are very welcoming."
Cons:
- "What a horrible experience.... I will never go back there again."
- "The place was massive and the menu is even bigger. I had a carvery and it was bloody lovely."
Atmosphere and Environment
Pros:
- "Really chilled atmosphere and great customer service!"
- "It's nice to have a pub we can walk to."
Cons:
- "No have you been here before? No letting us know when you’re ready head up to the bar to order?"
- "We spent the remaining hour having to shout across the table to one another!!!"
Price and Value
Pros:
- "Enjoyed it so much that I went back with the wife the day after and had a 3 course carvery for £9.99... absolute bargain."
- "The carvery is reasonably priced, so tasty, the gravy is to die for!"
Cons:
- "The carvery was lovely. My husband wanted a pudding so we took the cake home. It was lovely and the portions lasted for two days."
- "£45 well spent? Not on this occasion...."
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